Job Description
American Express International Card Services (ICS) provides a range of card programs and expense management tools to help commercial businesses and consumers around the world manage their payments. As a global leader, we deliver solutions for our customers including increased transparency into spend, cash flow, improved efficiencies, cost savings, and market‐leading rewards.
The Asia Pacific (APAC) Field Performance & Insights (FP&I) team within ICS acts as trusted advisors to leaders in the organization by providing data‐driven insights to drive profitable growth, improve efficiency, and ensure robust governance. The team uses a central and comprehensive view of strategies and initiatives, as well as relationships with many regional and functional partners, to provide analysis and insights, performance management solutions, and strategic recommendations for senior leaders.
The Sales Analyst position is responsible for supporting the Sales behaviour governance, Sales performance management and analysis for the ICS business across the APAC region. The position reports to the FP&I APAC Sales Manager.
Responsibilities
* Create Sales performance dashboard and analysis spanning all markets within the region. Expectations include:
* Streamline and simplify all relevant processes pertaining to Sales performance reporting/dashboards
* Development and production of Sales performance reporting/dashboards
* Frequent modelling and deep‐dive analysis
* Ensuring dashboard quality and consistency
* Provide insights and recommendations to key stakeholders as required
* Supporting projects & processes in areas such as:
* Supporting Global, International & Regional initiatives
* Supporting in monthly Headcount files and Targets management processes
* Supporting regional Sales planning & forecasting processes
* Managing the testing and creation of appropriate supporting for the FP&I APAC owned control procedures
* Annual individual and leader target setting
* Annual scorecard design & alignment
* Colleague engagement
* Dashboard creation and maintenance
* Partnering with key stakeholders such as senior market leaders, business planners, analysts, technology and other business partners
* Ensuring consistency, accuracy and timeliness in all activities and compliance with American Express Information Security Standards
Qualifications
* Tertiary qualification required (Finance, Accounting or similar)
* Advanced technical skills in SQL, Python and Excel required
* PowerPoint, Tableau and/or PowerBI skills
* Highly developed analytical and problem‐solving skills are essential
* Attention to detail and commitment to quality are crucial
* Effective communication and presentation skills across all levels of the organisation
* A team‐first collaborative attitude is essential
About Us
At American Express, our culture is built on a 175‐year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities and colleagues. From delivering differentiated products to providing world‐class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well‐being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together you will help us define the future of American Express.
About The Team
* Competitive base salaries
* Bonus incentives
* Support for financial‐well‐being and retirement
* Comprehensive medical, dental, vision, life insurance and disability benefits (depending on location)
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* Generous paid parental leave policies (depending on your location)
* Free access to global on‐site wellness centres staffed with nurses and doctors (depending on location)
* Free and confidential counselling support through our Healthy Minds programme
* Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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