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Clinical & liability claims manager

Melbourne
Head Office St Kilda Rd
Posted: 18 July
Offer description

Join Our Team as a Clinical & Liability Claims Manager

12 month contract position

0.8 FTE (0.6 FTE considered)

Location: HYBRID St Kilda Road, Melbourne VIC

Reporting to: National Director Medico Legal

Are you a skilled claims professional with a passion for improving outcomes in healthcare? We're looking for a dynamic Clinical & Liability Claims Manager to join our team and play a key role in managing clinical and general liability claims across our hospital network.

About the Role

As the Clinical & Liability Claims Manager, you’ll support the National Director Medico Legal in overseeing medical malpractice and public liability claims. You’ll be the vital link between external legal teams and hospital executives, helping to drive better outcomes, reduce costs, and enhance our claims management systems.

Key Responsibilities

* Manage clinical and liability claims in collaboration with legal and hospital teams.
* Provide medico-legal advice and support to hospital staff.
* Maintain claims registers and generate reports for executive and audit purposes.
* Assist in implementing software solutions for tracking legal spend.
* Identify trends and contribute to risk management training.

What You’ll Bring

* Minimum 3 years’ experience in claims management (insurer, self-insured, or legal practice).
* Tertiary qualification in law, health, or business.
* Strong understanding of litigation and civil procedure.
* Excellent communication and stakeholder engagement skills.
* Analytical mindset with proficiency in MS Office and Excel.
* Experience with claims and incident management systems (e.g., Riskman) is a plus.

Desirable

* Eligibility to hold a legal practicing certificate.
* Knowledge of health law and personal injury claims.

Why Join Us?

At Healthscope, we live by our Safe Values:

We care. We do. We strive. We’re a team.
You’ll be part of a supportive environment where your expertise makes a real impact on patient safety and organisational excellence.

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