Job Description
We are seeking an experienced professional to assume the role of Owner Liaison, providing exceptional service to owners and breeders.
This dynamic position requires a unique blend of communication skills, industry knowledge, and customer service expertise. As an Owner Liaison, your primary responsibilities will include:
* Facilitating seamless requests from owners and breeders, ensuring their needs are met efficiently.
* Developing and sustaining strong relationships with key stakeholders to promote ongoing engagement and loyalty.
* Managing direct communication with owners regarding race day privileges, additional services, and other special requests.
* Attending racing events to oversee owner areas and ensure a memorable experience for our valued clients.
Key Responsibilities:
Provide VIP customer service, facilitate seamless requests, develop and sustain relationships with owners and breeders.
Required Qualifications & Skills
The ideal candidate will possess:
* A thorough understanding of the thoroughbred racing industry, including owner, breeder, and syndicator engagement.
* Demonstrated experience in stakeholder engagement, client services, or relationship management.
* Knowledge of the racing industry and an understanding of owner and breeder dynamics.
Benefits
As an Owner Liaison, you will have the opportunity to work in a fast-paced, dynamic environment, interacting with high-profile individuals on a daily basis.
What We Offer
In this rewarding role, you will enjoy:
* A competitive salary package.
* Opportunities for career growth and development.
* A collaborative and supportive work environment.