At Metcash, you're part of something bigger. We've got the heart of a small business with the strength and support of a big business.
When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:
* Grow your career with tailored development programs
* Thrive your way with flexible work options
* Make your mark in a high-performing, values-led team
Our Food Service and Convenience business encompasses our wholesale, foodservices and distribution services across the Campbells Wholesale, Superior Food Services, and Independent Grocers brands – servicing small to medium businesses right across Australia. Joining the Food Service and Convenience business at Metcash means the work you do contributes to brands with real purpose, empowering independent businesses and strengthening local communities across Australia.
About the Opportunity
An exciting leadership opportunity is now available for a motivated and results driven professional to oversee and guide all operational functions across our Ingleburn Superior Food Services site.
Reporting directly to the GM Operations NSW, this full-time, permanent position requires an experienced Branch Manager with a hands‐on approach and strong leadership. You will be responsible for the effective day to day management for the site and ensuring operational excellence across all areas.
In this Role
* Implement, monitor, and review operational strategies to improve productivity, service delivery standards, and accuracy toward premium service levels and customer satisfaction.
* Drive continuous improvement to ensure all branch key stakeholders are managing processes and outcomes to achieve positive EBITDA results and reduce expenses.
* Work closely with warehouse and transport departments and service providers/contractors to maintain building service standards in line with OH&S legislation, HACCP requirements, WorkSafe regulations, and quality assurance.
* Continually leverage best practices to drive outstanding business growth and efficiency in line with Company strategies and goals.
* Prepare and maintain headcount, budgets, forecasts, and business plans for the Branch to ensure growth and positive financial results.
* Work closely with your key department leaders and the Executive Management team to drive solutions, ensure DIFOT to customers and achieve financial growth and success for the Branch.
* Monitor and review rostering in line with forecasted labour requirements and wage costs.
* Provide and promote exceptional service standards and new behaviours to promote a customer focused culture, whilst driving high performance expectations.
You're Likely a Match If
* Solid management and leadership experience, a minimum of 3-7 years in a similar role
* Proven background in the foodservice or FMCG industry is preferred however not essential
* Proven leadership capability with the ability to influence, challenge, and partner at senior level
* Strong financial and commercial acumen, including experience contributing to budgetary, investment, or workforce planning decisions
* Demonstrated track record of delivering results in complex or changing environments
* Experience leading cultural change initiatives and embedding new ways of working and understand and being a part of your business at all levels
What's on offer
We're proud to offer a workplace that supports your well-being, growth, and belonging:
Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually.
Career Growth: Endless learning and development opportunities.
Parental Leave: 12 weeks of gender-neutral paid leave for primary carers.
Mental Health: Gold accreditation by Mental Health Australia.
Flexibility: Flex Ready and Family Friendly Workplace accredited.
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