Job Description
The Senior ICT Field Support Officer plays a pivotal role in delivering high-level IT and communications support to clients. Their key responsibility is to coordinate day-to-day ICT support functions, ensuring seamless execution of task assignment, incident escalation, resolution, and queue management.
Furthermore, they are tasked with developing and maintaining clinical and business information systems, fostering effective integration across the organization.
Required Skills and Qualifications
* Technical expertise in ICT systems and infrastructure
* Strong analytical and problem-solving skills
* Excellent communication and coordination skills
Benefits
As a valued member of the team, you will have access to comprehensive training and development opportunities, enabling you to enhance your skills and advance your career. Additionally, you will be part of a dynamic and supportive work environment that prioritizes collaboration and innovation.
Work Environment
The WA Country Health Service operates as the largest country health system in Australia, providing healthcare services to approximately half a million people across a vast two and a half million square kilometer area. With seven regions and a strong network of public hospitals, health services, and health centers across rural and remote Western Australia, this role presents a unique opportunity to make a meaningful impact on the lives of those in need.