Overview At ZARA we love what we do.
Teamwork, passion, curiosity, diversity, sustainability, creativity, humility, and customer satisfaction are our daily motivation.
YOU are passionate, curious, motivated, customer-oriented and dynamic, with something unique to contribute.
You are detail-oriented, proactive, and thrive in a fast-paced workplace where no two days are the same.
You're seeking a challenging yet rewarding career in fashion, where leadership, creativity and commercial awareness go hand in hand.
YOU love fashion, celebrate self-expression, and enjoy inspiring both customers and your team.
With strong organisational skills and a sharp eye for detail, you excel in prioritising tasks and driving performance.
You bring experience in people management, commercial decision-making, and delivering exceptional customer service.
At Inditex you will find more than a job.
The Benefits Growth Opportunities: Get inspired and explore your career through endless growth opportunities Employee Discount: Enjoy 25% discount on all product in store and online Anniversary Rewards: Acknowledging your contributions is essential and we celebrate your ongoing journey as part of our team through additional leave days Paid day off on your Birthday: Take the time to celebrate YOU on your special day Sustainability Community: Join our store communities and with your creativity and innovation create change together Uniform: Enjoy a Seasonal allowance to pick the latest season pieces, the store is your runway!
Online Learning & Development: Elevate your skills with exclusive access to our employee learning platform to empower your professional growth & development Roster: Enjoy a fixed roster that includes 3 consecutive days off each month Employee Assistance Program: Your wellbeing is important to us.
Access a confidential counselling service dedicated to supporting you across all aspects of our life Wellness Platform: Explore our platform for regular updates on enhancing your wellbeing The Role Manage, motivate, and develop your team in accordance with the company's standards and guidelines Take ownership of your department's budgets and targets, and analyse efficiency to achieve the company's objective Drive sales and achieving KPI's for your department Plan and manage the rosters for your team Maintain an up-to-date knowledge of products and promotions for your department Utilise your industry knowledge about the latest fashion trends to conduct market research in order to deliver feedback to Head Office in Spain Manage and support the processing of deliveries and preparation of stock to ensure shop floor is replenishment at all times Conduct store briefings and preparing store updates to ensure awareness of the day-to-day priorities and operations of the store Support and provide a safe and healthy work environment free from discrimination, harassment, bullying, violence, and any form of inappropriate behavior for all participants within the workplace About You Passionate about leading your team to success Confident and clear communication skills Experience with supervising a team Ability to multitask and prioritize in a fast-paced environment Desire professional growth and inspire the same for your team Availability to work 38 hours per week and commit to a set roster that includes a mix of weekdays & weekends Passionate about leading your team to success and providing an exceptional customer experience Experience managing a large team Commercially minded with strong product knowledge and insight on trends Visual merchandising experience About Us We are Inditex!
One of the largest fashion distribution groups in the world, to which Zara, Pull&Bear;, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home belong.
Our brands represent style, the expression of identity and the transformative power of fashion.
At Inditex, we champion diversity and inclusion, fostering an environment where everyone feels valued and respected with equal access to opportunity.
We are dedicated to ensuring a safe and healthy workplace for all, free from discrimination, harassment, bullying, or violence of any kind.
We prioritise treating all individuals with dignity and respect, ensuring that every individual can thrive in a supportive and respectful atmosphere.
If you require any adjustments during the recruitment process, please reach out to our team via We see each team member as an individual with limitless potential, whose unique contribution is vital to our success.
The Top Employer Institute has recognised our effort by certifying Inditex as a Top Employer 2025.
Please Note Due to the high volume of applications we receive, only shortlisted candidates will be contacted.
We thank you in advance for your interest in working with us at ZARA.
more than a job From Inditex Australia Pty Ltd, we will use your personal data as the data controller, for the purpose of managing your participation in our recruitment processes.
The legal basis of our lawful use of your data is the consent that you give us on completing this form.
We inform you that we will share your data with Inditex Group companies within and outside the European Union in accordance with our mutual preferences and interests, and with service providers and co-operators who assist us in the management of the recruitment processes.
You may withdraw your consent at any time, in addition to exercising other rights, as set out in our Privacy Policy.
For further information, please consult our Privacy Policy, at Job Insight Salary match Number of applicants Skills match Your application will include the following questions: How many years' experience do you have as a department manager?
Which of the following statements best describes your right to work in Australia?
Do you have customer service experience?
How many years of people management experience do you have?
Do you have visual merchandising experience?
Do you have experience preparing work rosters?
How many years of retail management experience do you have?
How many hours are you available to work per week?
Retail & Consumer Products 1,001-5,000 employees Zara is a leading global fashion retailer, part of the Inditex group.
Offering the latest trends in clothing, accessories, and footwear for men, women, and children, always putting customers at the center of what we do, ensuring an exceptional experience both online and in-store.
We are committed to sustainability, implementing initiatives to reduce waste, use eco-friendly materials, and promote ethical production.
Online Customer Experience Specialist - Part Time #J-18808-Ljbffr
📌 Department Manager Burnside
🏢 Zara
📍 South Australia