Job Summary
We are seeking a seasoned Human Resources expert to lead our HR function, driving strategic initiatives and fostering a positive work environment.
Key Responsibilities
1. Develop and execute comprehensive HR strategy plans aligned with the hotel's business objectives.
2. Ensure that departmental activities are harmonized with corporate HR strategy, ensuring seamless execution.
3. Maintain and enforce all personnel-related policies and procedures, ensuring adherence to company standards.
4. Collaborate with the Management team to establish and review hotel rules and regulations, promoting effective communication and execution.
5. Foster a culture of excellence, supporting financial objectives through efficient management practices.
6. Participate in the annual HR budget and monthly rolling forecast, ensuring operational budget is managed effectively and expenditures are properly approved.
7. Promote innovative performance evaluation systems and recognition programs to encourage team members to excel.
8. Manage daily departmental operations and team performance, ensuring high standards are maintained.
9. Oversee HR team members' training and development, guiding them under proper procedures.
10. Promote open-door communication, encouraging transparency and collaboration throughout the hotel.
11. Provide exceptional customer service, supporting other HR team members in delivering professionalism, courtesy, and care to internal guests and visitors.
12. Assist department heads in improving leadership skills, enhancing team management capabilities.
13. Ensure team members adhere to hotel, company, and local rules, policies, and regulations.
14. Support the department in managing team members, maintaining high personal appearance and hygiene standards.
15. Represent the hotel in union negotiations and related activities, working closely with the Regional HR team and hotel Management team.
16. Collaborate with the Director of Human Resources to maintain strong relationships with stakeholders.
17. Oversee recruitment and selection processes, providing effective and efficient solutions to the department manager.
18. Explore creative partnerships with talent service channels to enhance recruitment effectiveness and brand image.
19. Partner with the Operations department to optimize labor efficiency and manage costs.
20. Participate in outsourced labor supply contract signing procedures, assist the Operations department in monitoring service quality and payment.
21. Develop competitive compensation and benefits structures, aligning with industry standards.
22. Assist the Learning & Development Manager in enhancing training systems, developing qualified trainers and managers' skills.
23. Conduct regular talent reviews, implementing succession programs and high-potential development plans.
24. Coach department managers to improve team performance and morale.
25. Cultivate a positive hotel culture, unifying team member behaviors, procedures, and policies.
26. Ensure adherence to all company HR policies and procedures, including hygiene, safety, and security protocols.
27. Maintain safe and clean work areas and team member facilities, adhering to Hilton's high standards.
28. Supervise the Team Member Canteen Chef to operate the canteen kitchen, meeting quality and cost control standards.
29. Manage team member dormitories, creating safe and secure living conditions, and implementing entertainment activities to foster a positive THRIVE environment for team members.