Epson is a global leader in imaging technologies. We work in harmony with our environment and communities to make things that improve the way we all live and work.
At Epson Australia, we believe in openness, team spirit and respect. We focus on what's important. We are a business that looks after our people and are proud of our ambition, and our successes.
We take our environment and sustainability seriously, and we're committed to helping everyone who works here be the best they can be. Our brand is global; however, we've managed to create a unique family culture that feels local and gives you the support you need to find your own way.
About the Role
Epson Australia is looking for an experienced Hardware Technician to repair and refurbish our inkjet office printers and copiers and be the subject matter expert for our service partners and customers.
You will be reporting to the Repair Centre Supervisor and working within a team of 7 in the Epson Repair Centre in Yennora.
Your role consists of, but is not limited to:
1. Repairing and refurbishing printers and scanners
2. Occasionally doing onsite work (with short notice at times)
3. Refurbishing Epson products and repairs covered by warranty or deemed as non-warranty jobs
4. Ordering, receiving and distribution of spare parts
5. Providing product support and technical advice to customers and service agents via phone & email
Qualifications and Experience
1. Experience repairing, installing, and troubleshooting printers & scanners over a network environment
2. A strong knowledge and experience with PC networking
3. Good knowledge of the Microsoft office suite - Word, Outlook & Excel
4. The ability to maintain job documentation
5. A positive attitude with a willingness to learn new things
6. Flexibility around travelling for work
7. A valid driver licence and own car
What we offer you
1. Birthday leave
2. Free parking (Yennora)
3. Staff discounts on Epson products
4. Staff discounts on Seiko watches
5. Epson’s default super fund coverage and additional insurance coverage at no expense to the employee
How to Apply
If this sounds like you - apply via the link and include a current resume along with a covering letter outlining why you would be the ideal person for this role.
1. Only shortlisted applicants will be contacted
2. You must be an Australian citizen or Permanent Resident with full working rights to be considered for this role
3. Recruitment Agencies - Thank you for thinking of us, however we do endeavour to fill this opportunity through direct channels at this time. If we find that we do need agency assistance, we will be in touch
4. Pre-employment checks including references and police checks to be conducted for candidates in later stages of the recruitment process
At Epson Australia, we value diversity and inclusion, therefore welcome all applications, irrespective of gender, nationality, ethnic and social background, religion and beliefs, disability, age, or sexual orientation and identity.
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