Sage Hotel Wollongong is seeking a detail-oriented individual to join their Reception team as a Part-Time Night Auditor.
The ideal candidate will be responsible for auditing and administering the Hotel's operating departments, while delivering exceptional hospitality and ensuring that guests are welcomed and assisted throughout their stay.
About the Role:
* Deliver exceptional hospitality
* Ensure accurate administration of guest billing and reservations
* Manage front desk operations during the overnight period
Key Responsibilities:
* Night Shift from 11pm - 7am
* Accurate recording and breakdown of Room Tariffs/Packages on the PMS
* Verifying and auditing payment records within the PMS and Credit Card Terminals
* Administrate guest billing and reservations enquiries smoothly and accurately
* Answer all incoming calls promptly and pleasantly and provide appropriate assistance
Requirements:
* Experience in a Hotel reception environment
* Professional verbal and written communication skills and an eye for detail
* Impeccable grooming and presentation
* The ability to multi-task, work under pressure and problem solve effectively
Benefits:
* Career growth opportunities throughout the company
* Food & Beverage and accommodation discounts across the company
* An EAP program and steadfast commitment to creating a positive staff culture