Position
Turndown Attendant (Part Time)
Location: The Ritz‐Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000
Schedule: Part Time – Evening shifts 5:00 pm – 9:00 pm
Responsibilities
* Support the Housekeeping team with evening operations from 5 pm to 9 pm.
* Perform turndown service with precision, care, and an eye for detail.
* Uphold the highest standards of cleanliness and presentation in guest rooms.
* Ensure operational efficiency while meeting daily service timelines.
* Maintain and handle housekeeping equipment responsibly.
* Build warm, personalised connections with guests through thoughtful service.
* Deliver the "Gold Standards" of The Ritz‐Carlton, including the Employee Promise, Credo, and Service Values.
* Work independently and collaborate with the team as needed.
Qualifications
* Experience as a Room Attendant or Turndown Attendant in a 5‐star hotel.
* Previous housekeeping experience in a luxury hotel is highly regarded.
* Strong attention to detail and commitment to high cleaning standards.
* Flexible and available to work evening shifts (5 pm–9 pm).
* Ability to work independently and follow through on guest and operational requests.
* Self‐driven, motivated, and proactive, with excellent time‐management skills.
* Strong communication skills and proficiency in English.
* Valid working rights in Australia.
* Passionate about delivering refined, attentive, high‐quality service.
* Positive, solutions‐focused mindset and team spirit.
* Adaptable and dependable in a dynamic work environment.
Benefits
* Exclusive staff discounts on food, beverage and hotel rooms at Marriott properties.
* Flexible working hours and locations through the Life with the Works programme, including sabbatical leave and paid birthday off.
* Internationally recognised training programmes with unlimited strategic development and career opportunities.
* Employee Assistance Programme to support physical, emotional and financial wellbeing.
* Employee Referral Incentives.
* Work for the largest hotel network in the world, which values equality, diversity and inclusiveness.
Equal Opportunity
We are an Equal Opportunity employer and recognise diversity in all its forms. If you have a disability, illness or injury, we can adjust the recruitment process to be equitable for your individual situation. For more information, please contact rc.melrz.hr@ritzcarlton.com.
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