As a Client Experience Manager, you will play a pivotal role in delivering exceptional customer experiences throughout the residential construction process.
Key Responsibilities
* Project Coordination: Track and monitor project timelines, milestones, and key dates, ensuring clients are informed of any changes or delays.
* Client Meetings: Schedule and attend client meetings including pre-start, colour selections, site walkthroughs, and handover, fostering strong relationships through effective communication.
* Administrative Support: Manage general administration duties such as data entry, filing, and document preparation to maintain organisational efficiency.
* Collaboration: Collaborate with construction supervisors, estimators, and administrative staff to ensure timely flow of information and updates to clients.
We offer competitive remuneration packages, bonuses, and a fuel card. Our collaborative work environment fosters growth and development, allowing professionals to thrive and contribute to our team's values of teamwork, innovation, and customer satisfaction.