An opportunity has emerged for an accomplished operational leader to take ownership of a significant multi-state aftersales operation within a large national commercial equipment organisation. Reporting to senior leadership, you will oversee service and parts operations across multiple locations throughout Queensland and New South Wales, providing leadership, direction and accountability to site and department managers. With responsibility for a large workforce and a geographically dispersed operation, this role requires a commercially astute leader capable of driving performance, developing teams and ensuring consistent operational standards across the network. This is a senior leadership role focused on strengthening capability, improving performance and maintaining high standards of service delivery across a complex multi-site business. Key Responsibilities Lead service and parts operations across a large regional network Develop and mentor operational leaders Drive profitability, productivity and operational performance initiatives Improve customer experience, retention and service delivery outcomes Establish performance accountability across all locations Identify and implement continuous improvement opportunities Support workforce planning, succession planning and leadership development Partner with senior leadership to deliver business objectives Ensure operational consistency and best-practice processes across the network Build a high-performance culture focused on accountability, teamwork and customer outcomes About You You are an experienced operational leader who understands how to manage large-scale service-driven businesses across multiple locations. You have successfully led operational leaders, influenced business performance and delivered measurable operational improvements within complex environments. Your background may come from commercial equipment, industrial equipment, capital equipment, construction equipment, transport-related services, technical service networks or other large-scale operational businesses where service delivery and aftermarket performance are critical to success. You will bring: Proven experience leading multi-site operations Strong commercial acumen and financial accountability Exceptional leadership and people development capability Experience managing geographically dispersed teams A track record of improving operational performance and customer outcomes Strong stakeholder management and communication skills The ability to balance strategic leadership with hands-on operational execution What's on Offer This role offers genuine scale, influence and long-term career opportunity. You'll be joining a well-established business that continues to invest in its operations and people. The successful candidate will play a key role in maintaining strong operational standards, developing leadership capability and supporting the ongoing performance of a major regional network. An attractive package is on offer including: Attractive base salary Vehicle allowance Performance incentive program Senior leadership opportunity Brisbane or Sydney location considered Long-term career potential If you're a proven operational leader ready to take ownership of a large-scale aftersales business and drive strong performance across a multi-state network, we would welcome a confidential discussion. For further information, please contact Chris Fowler on 0480 002 344 quoting job number AC8215. Resumes, questions and expressions of interest can be forwarded by email to jobs@autorecruit.com.au. null