Lead Retail Store Professional
We are seeking a dynamic and inspirational retail professional to lead our team in delivering exceptional customer service and driving store performance.
Key Responsibilities:
* Deliver and exceed sales targets and growth expectations
* Effectively manage store operations to deliver budgeted wage costs
* Set the standard for customer service, ensuring staff are trained to deliver exceptional experiences
* Maximise sales and profitability through effective stock management and visual merchandising
* Ensure the store maintains high standards of visual presentation and merchandises stock to maximise sales potential
* Recruit team members with the correct brand and cultural fit, competencies and behaviours
* Provides team with a quality induction and introduction to the brand values
* Provides direction and appropriate feedback to team members
* Create a positive and productive store environment for team members
The Ideal Candidate:
* 2+ years retail management experience in an apparel and homewares industry
* Previous experience in a fast-paced, high-volume retail sales environment
* Strong commercial acumen to achieve outstanding sales results and key performance indicators
* An eye for detail and high standards of visual presentation
* Expert in delivering brand experience and cultural fit
* Demonstrates exceptional customer service skills
* A capacity to prepare monthly rosters costed to achieve store budgets
* The ability to analyse and organise stock to maximise sales on the shop floor
* Desire to challenge yourself to achieve company and personal objectives
* Strong interpersonal skills to engage, motivate and lead a team to reach their potential
About Our Company:
* We believe sleep is worth celebrating
* We care about empowering people to be themselves, whoever they are
* We value honesty and transparency in what we do and how we do it
* We put the environment at the forefront of what we do
* We take a slower approach in what we do, and our products are designed and made to last
* We want to create a new standard of 'everyday' and help to turn everyday tasks into meaningful moments