Overview
Take the next step.
Be part of something bigger at Suncorp.
Make a Real Difference in People's Lives – Join Suncorp's Workers Compensation Claims Team
Are you passionate about helping others and delivering exceptional customer service?
Suncorp Group is looking for a motivated and compassionate professional to join ourWorkers Compensation Claims teamin a role where your work truly matters.
You'll manage a portfolio of personal injury claims and play a key role in supporting people through challenging times.
This is apermanent, full-time opportunity based in Sydney, with the flexibility of ahybrid work environment.
What You'll Be Doing
Managing a portfolio of Workers Compensation claims for small, medium, and large NSW employers
Accurately assessing claims and ensuring injured workers receive the correct entitlements on behalf of iCare
Communicating clearly and empathetically with all stakeholders
Prioritising your workflow to meet key timeframes and deliver a seamless experience
Collaborating with internal teams and external partners to deliver proactive case management
Providing high-quality customer service to employers, injured workers, and legislative authorities through compliant, efficient, and timely support
What You'll Bring
A passion for people and a proven track record in delivering exceptional customer service
Strong communication skills – you know how to listen, engage, and resolve issues effectively
A team-focused attitude with the ability to thrive in a high-volume, fast-paced environment
Empathy and compassion for those navigating complex, often emotional situations
The ability to analyse information and make sound, timely decisions
Experience in Workers Compensation or Personal Injury claims is highly regarded
Allied Health background?
That's a bonus
Why You'll Love Working at Suncorp
When you join Suncorp, you're not just taking on a job — you're embarking on a career with a company that values your growth, well-being, and success.
Here's what we offer:
Competitive salary + performance-based incentives
Leave Benefits: Annual leave, Flexible leave, personal leave, loyalty leave, and parental leave (20 weeks full pay or 40 weeks half pay)
Hybrid Working: Work where you thrive with our flexible blend of on-site and at home work arrangements
Work-Life Balance: Ensure you have the time and support you need to thrive both personally and professionally
Staff Discounts: Access to exclusive discounts on Suncorp Insurance Brands such as AAMI, Shannons, Apia & more, as well as offers from over 400 top retailers
Reward & recognition programs: We celebrate your hard work and achievements
Career Development: Ongoing training, growth opportunities, and the support you need to reach your full potential
Reputable Employer: National, trusted company with an inclusive and diverse workplace
It's worth noting that specific benefits may vary depending on the role, level, and location of the employee.
For more on our employee benefits, please enquire.
Ready to make a difference?
If you're looking for a rewarding role where you can contribute to real outcomes for real people, this is your chance.
For more information or to request support or adjustments throughout the recruitment process, please reach out tofor a confidential chat.
Chase the sun.
Apply online today — your future at Suncorp Group awaits
#J-18808-Ljbffr