About Dorsett
Dorsett expansion continues, with Dorsett Gold Coast opening in 2021, followed by Melbourne in April 2023, with Brisbane and Perth to come. Joining 55 other Dorsett Hospitality International properties across 25 major cities.
Dorsett Hospitality International is one of Asia’s fastest-growing hotel groups. Since the group’s establishment in Hong Kong in January 2007, Dorsett has grown by leaps and bounds with hotels across China, Malaysia, Singapore, Japan, Australia, the United Kingdom, and Continental Europe; more properties are planned in the development pipeline.
Why DORSETT
- 50% off stays in our properties globally and 30% off our Australian restaurants
- Professional development
- Professional, friendly and supportive team
- Excellent benefits including Birthday leave, associate meal each shift and access to EAP
- Award rate pay rates - HIGA
Your Role
As the Sales Administrator, you will support the Sales & Events team with administration and reactive sales. Your role will ensure smooth daily operations, timely client responses and seamless event delivery. This is a part-time position for now, with solid potential to progress into a full-time role as Dorsett Melbourne continues to grow.
Key Responsibilities
- Provide day-to-day administrative support to the Sales & Events team.
- Manage and respond to reactive sales inquiries (calls, emails, walk-ins).
- Assist in preparing proposals, contracts, and event orders with accuracy.
- Maintain client databases, sales reports, and filing systems.
- Support coordination of events, liaising with internal departments to ensure smooth execution.
- Track sales performance metrics and prepare regular reports.
- Build and maintain professional relationships with clients, delivering excellent service at every stage of the sales process.
What We’re Looking For
- University graduate (or currently studying) in Hospitality, Business, Marketing, or a related field.
- Proficiency in Microsoft Office; knowledge of Opera, Delphi or similar hotel systems is an advantage (training provided).
- Previous experience in hospitality, administration or customer service preferred.
- Strong written and verbal communication skills.
- Highly organised with excellent time management and attention to detail.
- A proactive team player with a can-do attitude, confidence and willingness to step up when needed.
- Quick learner, adaptable and able to pick up recent systems and processes with ease.
- A positive outlook with a strong customer-first mindset.
Diversity
We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.
We’d love to meet you
If you are someone with a passion for the hospitality industry, and looking to grow your career, we encourage you to apply for this exciting opportunity at Dorsett Melbourne. Join our team and be part of the success of our growing hotel business!
📌 Sales Administrator
🏢 Dorsett Melbourne
📍 Melbourne