About the Company
Nyaal Banyul Set to open in 2026 on the Geelong Waterfront, Nyaal Banyul will be Australia's newest convention and event centre. Operated by the Victorian Convention and Exhibition Trust (VCET), this premier venue features a 1,000-seat theatre and 3,700 square meters of versatile event space, ready to host everything from community gatherings to major conferences and entertainment events. Deeply embedded in layers of Country, Nyaal Banyul, meaning 'open your eyes to the hills' in Wadawurrung language, immerses you in the sky, sea, and land around you. Experience the transformative power of discovery and connection at Geelong's newest venue. Located in a vibrant city known for its rich history, stunning waterfront, and thriving arts scene, Nyaal Banyul is a place where everyone is invited to share stories, connect, and celebrate special moments.
About the Role
We are seeking a highly skilled Audio-Visual Operations Manager to be responsible for overseeing the day-to-day crew operations, ensuring exceptional service delivery through to strategic coordination and effective stakeholder collaboration. This role focuses on optimising workforce performance through recruitment strategies, training oversight and accountability systems. Key responsibilities include managing EBA reporting, pay confirmations, agency shift validation and financial accountability for labour. This role will require work to be performed outside of standard business hours, including evenings and weekends, to meet event requirements and client needs, with regular after-hours contact expected.
Responsibilities
* Provide daily direction and support to Audio Visual EBA employees and agency staff throughout the day.
* Manage operational staff resourcing according to event requirements, daily operational requirements and in accordance with the VCET Enterprise Agreement.
* Assist and provide input into rostering of technical staff for events and daily duties.
* Lead by example in ensuring all technicians and agency staff provide technical services to agreed levels of quality and consistency and demonstrate ownership for service delivery.
* Approve timesheets for all Audio Visual EBA employees.
* Track and report all resource variations from planned schedule.
* Assist in creation of employee rosters in conjunction with the Work Force Scheduling & Live production teams.
* Provide strong leadership to the Audio-Visual team, including the casual employees.
* Undertake managerial tasks including recruitment, return to work and leave management for direct reports.
* Coordinate regular team meetings to share business updates and address challenges and suggestions for improvement with employees.
* Report on labour and agency expenditures as percentage of revenue.
Qualifications
* Construction (White) Card
* EWP (Possession of relevant qualification EWP (>11m) license (HR Boom)
* Intermediate Rigging License
* Demonstrated experience in the AV industry, ideally from a large-scale venue such as a convention and exhibition centre.
* Ability to manage competing priorities, work autonomously and make reasonable operational decisions.
* Strong people leadership experience and capability, in particular experience with leading mid-sized, casual, unionised workforces of AV Technicians.
* Growth mindset with a capability to embrace, adapt and respond to change.
Our Culture
At Nyaal Banyul, we honour diversity, inclusivity, and teamwork. We create a welcoming space where ideas are shared, communities thrive, and legacies are built. Our goal is to be the world's most trusted partner in delivering impactful events. Guided by unity, responsibility, and respect, we strive for excellence and shared success. We value collective success, collaboration, and continuous improvement. Our Gender Equality Action Plan promotes inclusivity, representation, and a positive culture.
Ready to Apply?
Apply today with your CV and Cover Letter. For questions not covered or for a confidential discussion, contact:
Applications close on: 18 December 2025 *Noting that candidates may be contacted earlier than the above-mentioned date.
Who is VCET?
Victorian Convention and Exhibition Trust (VCET) manages and operates Melbourne Convention and Exhibition Centre (MCEC) and the upcoming Nyaal Banyul Geelong Convention and Event Centre. VCET oversees the strategic direction and operational management of both venues, ensuring they deliver world-class events and experiences. Committed to innovation, sustainability, and excellence, VCET plays a pivotal role in positioning Victoria as a leading global destination for conferences, exhibitions, and events.