**Guest Services Supervisor - Powell - Halls Crossing**
This role is responsible for overseeing the guest services operations at our central lodging and retail hub.
Lake Powell, a man-made lake in the United States, is a popular tourist destination with over two million visitors each year. The area offers various water sports and attractions such as Antelope Canyon, Rainbow Bridge, and Horseshoe Bend.
The Guest Services Supervisor will ensure guest satisfaction by supervising staff, coordinating registration functions, and providing world-class service in areas including check-in and check-out, concierge tasks, and customer service.
Key Responsibilities:
* Supervise Guest Services Support Staff and retail operations of the campground store.
* Coordinate registration functions and transportation for all guests.
* Oversee front desk and concierge tasks to ensure world-class service.
* Assist guests with any needs and concerns.
* Maintain a limited supply of sundries and restock as necessary.
* Issue and monitor safe deposit boxes.
* Open and close support staff cashier banks.
* Design and implement training programs.
* Order, store, and inventory supplies necessary for daily operations.
* Communicate closely with all departments to ensure seamless guest experience.
* Establish, implement, and follow emergency procedures.
Qualifications:
* Requires a positive attitude, strong work ethic, and commitment to providing world-class service.
* A strong knowledge of personal computers is essential.
* Experience in all facets of providing guest services.
* Must be able to lead, motivate, and communicate effectively with others.
* Strong organizational abilities.
* Preferably two years in hospitality services or like environment performing like duties as Guest Services or Concierge's supervisor.
* Must be able to read, write, and clearly speak English.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing.
About Aramark:
Aramark is a leading global provider of food, facilities, and uniform services. We strive to do great things for each other, our partners, our communities, and our planet.