Job Summary
We are seeking a highly skilled Food and Beverage Team Leader to support our busy Conference & Events operations.
This is an exciting opportunity to join the team at Novotel Sunshine Coast Resort and Convention Centre, a leading coastal destination for both leisure and business travellers.
Main Responsibilities
* Support day-to-day food and beverage operations across conference and event spaces, ensuring efficient, friendly, and high-quality service
* Support leadership during shifts, guiding and mentoring team members to deliver exceptional guest experiences
* Coordinate with kitchen, bar, and event teams to ensure smooth service flow and timely delivery
* Respond to guest and client feedback professionally and promptly
* Assist in monitoring and maintaining stock levels, equipment care, and cleanliness across all service areas
Requirements
* Minimum 2 years' experience in a food and beverage role, ideally within a hotel, resort, or events-based environment
* Current Responsible Service of Alcohol (RSA) certification
* Experience with POS systems such as Micros is a plus
* Strong guest service focus with excellent attention to detail
* Positive, proactive attitude with the ability to lead by example during service
* Flexibility to work a rotating roster, including evenings, weekends, and public holidays
Benefits
We offer on-site car parking, duty meals, and laundry services. You will also have access to global accommodation and F&B discounts through our training platform.
Service anniversaries and Accor Tenure Milestones are recognized.
About Accor
* Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries
* The career development opportunities are endless