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Emergency support specialist

Darwin
beBeeCare
Posted: 16 August
Offer description

Job Description

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Sonder is an active care technology company that delivers wellbeing solutions to organisations.

Our mobile app provides immediate support from a team of safety, medical, and mental health professionals.

Accredited by the Australian Council on Healthcare Standards (ACHS), our platform gives leaders insights into employee wellbeing challenges.

We have 500,000+ eligible members across multiple countries, supported by 200+ team members and an on-the-ground responder network.

Trusted by major corporations, education providers, and government agencies, we're proud to be a leading player in employee wellbeing.


Required Skills & Qualifications

As a Sonder Responder, you'll require recent or current experience in emergency services, military, and/or security-related work.

Empathy and confidence in assessing critical situations are essential. You'll also need a strong network of contacts in the local area.

A high level of self-awareness, motivation, and self-management, along with the ability to set priorities, act on key issues, and make quick decisions while displaying interpersonal sensitivity, are crucial for this role.


Benefits

You'll enjoy a great work-life balance with your on-call capacity and flexible, 24-hour on-call roster.

Based in or around Darwin, you'll be part of our Response Network, providing in-person support to our members when they need it.

You'll be an integral part of building and expanding our network in Australia from the ground level, making a real difference in people's lives.


Who We're Looking For

We're seeking individuals with passion and drive to provide assistance to those in need.

Key responsibilities will include conducting stakeholder engagement, nurturing partnership relations, and providing input to operational procedures and network management.

When required, you'll assist the Response Network Manager and conduct emergency and non-emergency support responses to support the network of responders in your area.

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