Be the face of customer care in our service department
Join a trusted dealership and deliver professional, friendly service every day.
What's on offer
* Full-time position in our busy Wyong Service Centre
* Work with a supportive, customer-focused team
* Ongoing training and career development within the Brian Hilton Motor Group
* Staff discounts and employee benefits
About the role
As a Service Receptionist at Brian Hilton Toyota Wyong, you'll be the vital link between our customers and our workshop. From welcoming guests in the driveway to handling bookings and service enquiries, your role ensures our customers feel supported and informed every step of the way.
You'll assist with daily admin, liaise with our technicians and warranty manager, and make sure every vehicle handover is professional and complete. It's a role for someone who thrives in a fast-paced environment and genuinely enjoys delivering excellent service.
Key responsibilities
* Manage incoming calls, bookings and customer enquiries
* Assist with general service department admin and data entry
* Support warranty processing and ensure all paperwork is accurate
* Provide prompt, professional service at the driveway
* Communicate any delays or additional work to customers
About you
* Experience in a similar service or admin role
* Professional communication skills (written and verbal)
* Confident under pressure with excellent time management
* Skilled in Microsoft Office
* A guest-first attitude and a high level of attention to detail
Why Brian Hilton Toyota?
We're part of the long-standing Brian Hilton Motor Group, known for our strong community ties, commitment to excellence, and positive team culture. We believe in growing talent and supporting our people. If you're looking for a workplace where your contribution matters, you'll feel right at home here.
Apply now
Click Apply if you're ready to bring your energy, professionalism, and customer care skills to one of the Central Coast's most respected dealerships, we'd love to hear from you. For more information visit: brianhilton.com.au
We welcome people from all walks of life and are committed to building a team that reflects the diverse communities we serve.