About ForHealth
At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we're focused on innovation, culture, and exceptional patient care.
The Opportunity
We are looking for an experienced Full-Time Senior Medical Receptionist to join our Royal Park team. This is an interesting role and will involve managing a busy front desk reception, liaising with patients, supporting doctors and medical staff as well as general administration duties. The successful candidate will assist the Practice Manager with the day-to-day general operations of running a busy multi-disciplinary medical centre.
Key Responsibilities
• Customer service including welcoming patients into the Centre, collecting and enteringpatient details, answering telephone calls and enquiries, scheduling appointments whenrequired, and Reception duties
• Ad hoc administrative duties and supporting the Practice Manager and 2IC with day-to-dayoperations
• Opening and closing the Medical Centre
• Fostering professional working relationships with team members, patients and medical staff
• Maintaining compliance with organisational policies and procedures
• Assist with training and mentoring junior reception staff.
Our Ideal Candidate
• 2 years' experience in a General Practice (GP) setting
• Previous team leadership experience within a customer service role
• Proficient computer skills with knowledge of Pracsoft/MedTech Medical Director
advantageous
• Strong knowledge of Medicare billing, batching and workers' compensation processes
Perks & Benefits
• 20% off Dental treatments
• Fitness Passport – discounted gym access
• 24/7 Employee Assistance Program
• Health insurance discounts
Ready to Make a Difference?
If you're motivated to contribute to a healthier Australia and wish to thrive in a top-tier healthcare environment, we urge you to apply now. Join us in shaping the future of healthcare excellence at ForHealth Medical Centres. Your journey starts here.
ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).
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