OverviewCredit Risk AnalystRyde - Hybrid6-Month Contract | Shift Roster (7-Day Coverage)We are seeking a Credit Risk Analyst to join the Consumer and SMB Credit Risk Operations team within a leading telecommunications organisation.
This role plays a critical part in assessing credit applications, protecting revenue, and ensuring compliance with legislative and company guidelines.
Assess and review credit applications for new and existing customers across Consumer and SMB products
Analyse application data, credit reports, and internal systems to determine creditworthiness and risk
Conduct manual investigations, fraud checks, and cross-referencing using internal and external resources
Provide feedback to Sales and Commercial Managers to address process gaps and improve business outcomes
Audit activations outside standard guidelines, ensuring compliance with privacy, trade practices, and credit legislation
Collaborate with Credit & Fraud Risk Operations, Collections, Billing, and Customer Success teams
Maintain accurate records and documentation of all investigations and decisions
Contribute to weekly and monthly reporting on credit risk assessments
What You'll Bring
Proven experience in credit risk assessment, preferably within Consumer or SMB
Strong knowledge of billing, credit, and customer management systems
Understanding of relevant legislative guidelines (Privacy Laws, Credit Act, Trade Practices, TIO, ACCC)
Investigative mindset with strong analytical and problem-solving skills
Ability to manage competing priorities in a fast-paced service environment
Excellent communication skills with the ability to engage stakeholders across the business
Flexibility to work a shift-based roster covering national retail trading hours (7 days per week)
Why Apply
Play a key role in protecting revenue and customer retention
Exposure to both Consumer and SMB credit operations in a dynamic team
6-month contract with potential to extend
Fast-paced, collaborative setting with opportunities to make an impact
Company Background
At FutureYou we are powered by our purpose – the power to connect without limitation.
We genuinely believe that by connecting great people across the market we are improving the talent position in Australia.
Through customer insight, we identified a gap in the Australian executive market between the global multinationals and local boutiques where the lack of human interaction and service offering had widened to a point where neither offered a holistic end-to-end talent solution.
This insight paved the way for building a new breed of human capital offering; a 'super boutique' that redefines the talent management industry through Specialist Recruitment, Executive Search and Talent Advisory.
How to Apply
Submit your application with a CV and details of your relevant experience.
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📌 Credit Risk Analyst
🏢 Nes Global Talent
📍 New South Wales