Live Well Home and Community
We are the Support at Home division of The Jesmond Group – an award‑winning aged and home care group on Australia’s east coast.
We see the changes to the recent Support at Home legislation as a huge opportunity and have set ourselves up to drive individualised care, excellence, quality and growth in the industry. We have the infrastructure, the drive and the commitment to grow our current business organically and through potential mergers and acquisitions.
Live Well has teams servicing communities in NSW and Victoria and have recently opened new operations in the ACT. We apply the same level of care, kindness and respect to our home‑based customers that we have applied to the residents in our aged care facilities for the last 41 years. Our aim is to maintain and embrace this culture. Your goal is to open up doors and opportunities to enable us to care for the greater community.
About the role
Reporting to the Chief Operating Officer, this pivotal role provides leadership to our growing Support at Home teams, drives quality, excellence and outcomes, balancing operational oversight, commercial strategy and building a culture true to Live Well’s values and mission. You are the consummate spokesperson for Live Well and the Jesmond Group and regularly meet with strategic external stakeholders.
From guiding our dedicated team through innovation and change, to operation optimisation and embedding contemporary practices in governance, this role builds culture and capacity to ensure not only sustainability but long‑term organisational growth.
About you
We embed our values in everything we do, and you’ll navigate people as a priority while delivering strategic outcomes.
With a strong foundation in operations and compliance, you’ll bring energy, drive and genuine enthusiasm complemented with business savvy and an ability to build capacity in your team, embedding a culture of excellence.
What do you have?
Experience leading and motivating a large, geographically and culturally diverse team.
Change management/start‑up/rapid growth experience, building a resilient and performing workforce in the home care industry. NDIS experience will be considered too.
Ability to innovate, develop, design, plan resources and implement initiatives.
Extensive partnering, influencing and collaboration engaging and driving teams in achieving strategic outcomes.
Demonstrated strengths across governance, regulatory compliance and quality standard achievement.
Results obsessed, with outstanding senior business operational skills, developing growth and long‑term sustainability.
The role is based in our modern offices in the Bakehouse Precinct of North Strathfield, with domestic travelling an integral part of the role. You’ll become part of an inclusive, diverse, and welcoming organisation passionately committed to making a meaningful impact in the local community.
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