Service Desk Officer Role Overview
We are seeking an experienced and skilled Service Desk Officer to join our team in Birtinya. This is a long-term career opportunity with a dynamic enterprise business.
Key Responsibilities:
* Act as the primary point of contact for IT support across all functions.
* Maintain efficient operation of IT systems and troubleshoot technical issues.
* Manage service desk tickets, prioritizing tasks to minimize backlog and ensure operational efficiency.
* Ensure system and data security through regular maintenance and monitoring.
* Provide support to end users with password-related issues and IT system queries.
Why Work With Us:
This role offers a stable and rewarding career path within a corporate setting on the Sunshine Coast in Queensland. Our team works collaboratively to deliver exceptional results and supports employee growth and development.