Hotel Brand: Crowne Plaza Hotels & ResortsLocation: Australia, New South Wales, Sydney
Hotel: Sydney Darling Harbour (SYDSH), 58 Bathurst Street, ****
Guest Service Agent - Full-Time or Part-Time PositionBe the reason our guests smile from check-in to check-out.
At Crowne Plaza Sydney Darling Harbour, we create moments that matter.
Located in the heart of the city, we're looking for a Guest Service Agent who brings warmth, confidence, and a love for hospitality to every guest interaction.
Your Day to Day
Welcome guests with genuine care and a seamless check-in experience
Support IHG One Rewards members and returning guests
Handle bookings, payments, and enquiries efficiently
Anticipate guest needs and share local recommendations that make their stay unforgettable
What You'll Bring
A friendly, confident personality and strong communication skills
A passion for problem-solving and creating great guest experiences
Computer literacy and comfort with fast-paced environments
Previous hotel or customer service experience is a plus — but your attitude matters most
What's in It for You
Competitive pay and great hotel perks worldwide
Full uniform and on-the-job training
A supportive, inclusive team that values you for who you are
At IHG, we're committed to welcoming everyone.
We celebrate diversity and encourage our colleagues to bring their whole selves to work.
We provide equal employment opportunities regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We believe that to work well, you need to feel well — both inside and outside of work.
Through our myWellbeing framework, we support your physical, emotional, and social wellbeing.Apply today and make every guest's first impression unforgettable
Don't quite meet every single requirement, but still believe you'd be a great fit for the job?
We'll never know unless you hit the 'Apply' button.
Start your journey with us today.
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