Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact? Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Finance Officer – Accounts Receivable.As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office.SummaryThe Finance Officer provides support in the areas of cash management and reconciliations to General Ledger for financial transactions. The Finance Officer also provides support to ensure accounts are finalised to allow for period reporting.Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Finance Officer will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.Qualifications & ExperienceHold or working towards a Certificate III in Accounts Administration is desirable, but not essential.Previous experience in a similar role with similar responsibilities in a multi-site commercial or government environment.Demonstrated ability to manage a large customer ledger and working in a large and complex business desirable, but not essential.Software & Systems ExperienceIntermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams).Experience using whole of enterprise systems - specifically Pronto Xi or similar ERP systems.Familiar with the operations of computerised based debtor systems.Demonstrated ability to use productivity applications and web-based banking software.TeamWork as part of Corporate Services within the Finance team and provide support to the Financial Accountant as reasonably required.Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.Ability to work in a cross-cultural team environment and provide peer support to other team members.DigitalDeveloping competency in the ethical use of AI technologies where appropriate and approved by General Manager- Corporate Services.Key Duties and responsibilities include but are not limited toDaily cash receipting to accounts and processing of debtor transactions as required.Match eftpos and ATM receipts to bank statement.Reconcile and close cash register drawers for designated stores.Organise cash drops for all Stores including liaising with Store Staff, Airlines and Cash Service Providers.Create payments in banking application software for cash transfers.Prepare month-end reconciliations for accounts where required.Perform month end and year end close off processes as required.Resolve any subsidiary ledger coding issues where required.Maintain customer relations through high level customer support including follow-up on outstanding debtor accounts.Manage credit limits and enter payment plans where appropriate.Manage and process CEQ Christmas Club applications and payments.Process electronic payments for customer refunds as required.Review and update the administration manual as required.Work on special projects as required.Assist the Accounts Payable function in the preparation of payment runs weekly if required.General administration tasks associated with finance department functions.Print invoices and file when required.Store filing.Monitor WH&S to ensure staff safety and a safe workplace.Essential RequirementsExcellent customer service skills and telephone etiquette.Ability to quickly learn new software applications and use same.Current Criminal History check - no more than 3 months old.Annual Performance PartnershipCEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.
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