Assistant Store Manager Various roles, Newstead, Noosa, Maryborough, Toowoomba, Bundaberg
Location: VIC
Company: Optus
Type: Full Time
Job ID: 164866
Date: 23 April 2025 23:17 PM
Drive connections that matter in every moment.
Optus is more than just a telco – we’re a team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time. Our 6,000+ team members embrace a ‘yes’ mindset, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs. We foster a community that thrives on challenging itself and changing the game, building strong networks and long-lasting relationships through lively collaboration, unwavering support, high flexibility, and daily optimism.
We are seeking a conscientious Assistant Store Manager to join our team and help create lasting customer experiences at stores in Central and South Queensland, including:
* Newstead
* Maryborough
* Toowoomba
You will be the heartbeat of our store, working alongside the Store Manager to elevate customer satisfaction and boost team performance.
Your day-to-day responsibilities include:
* Leading and inspiring: Coach, mentor, and develop your team to shine.
* Managing operations: Ensure the store runs smoothly, remains welcoming, and maintains positive energy.
* Customer service: Resolve inquiries with patience and professionalism, leaving customers satisfied.
* Training: Support onboarding and equip new team members to deliver exceptional service.
What makes you a great fit?
* Experience in retail and innovative practices.
* Mastery in customer service as an art form.
* Strong problem-solving skills and decision-making ability.
* Results-driven, charismatic, and collaborative team supporter.
Perks at Optus include:
* Competitive salary of $80,000 on target total cash (including Super & commissions).
* Monthly credit of $80 and 25% off Optus products, plus discounts at over 400 retailers.
* Opportunities to develop skills through Optus U’s micro-credentials.
* Participation in employee networks and diversity initiatives.
* Access to free counselling and support services, 24/7.
* Flexible working arrangements—discuss options with us.
Even if you don’t meet 100% of the requirements, we encourage you to apply—growth and development are part of our journey.
Optus values diversity and is committed to providing an inclusive application process. For accessibility support, contact AccessibleRecruitment@optus.com.au or call 1800 309 170.
From finding a job to creating your career
We believe tomorrow is ours to create, guided by five core values that drive us to improve daily, enhance customer experiences, and build a better future.
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