Customer Experience Specialist
We're on the hunt for a talented individual to join our team as a Customer Experience Specialist. As a key part of our squad, you'll play a vital role in delivering exceptional customer service and helping us maintain our reputation for excellence.
The Domino's Difference:
* We offer generous discounts for our team members.
* We pay competitive wages with penalty rates & overtime.
* We have a variety of shift start times which can work with your schedule: Morning (from 9am), Lunch (from 11am) and Evening (from 5pm).
* We provide a comprehensive training program to get you ready for your new role and up to speed quickly.
* We love to promote our people from within, which means that if you love your job and do well, there are plenty of opportunities to progress.
No experience? No problem: We provide all the necessary training for you to kick-start your new role with us. A few non-negotiables:
* You must be a team player and have an appetite for learning.
* You must be passionate about providing outstanding customer service.
Key Responsibilities:
* Customer Service: Craft a customer experience that exceeds expectations, making every interaction a highlight of the customer's day.
* Upselling Products: Entice customers with delectable add-ons and transform each order into a flavour-packed journey.
* Processing Payment: Infuse efficiency into the customer payment process, ensuring a quick and enjoyable experience that reflects our commitment to satisfaction.
* Product Preparation: Deliver excellence in product preparation, expertly balancing quality and speed to guarantee customer satisfaction with every delicious bite.
* Store Cleanliness: Maintain a clean and tidy store environment, ensuring we consistently meet our high standards.