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Retail assistant

Townsville
Lagardere AWPL External Careers
Retail Assistant
Posted: 7 June
Offer description

Love Retail? Join Our Team

At LagardèreAWPL, we're not just the largest Travel Retail operator in the Pacific – we're the most passionate! With 150+ stores across Australia and New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals works across 40 unique retail concepts – and now we want YOU to join our team!

The Role:

At The Townsville Store pick up travel must-haves, local souvenirs, and in‐flight snacks all in one place. The Townsville Store offers a handy selection of convenience items, drinks, magazines, and gift ideas – perfect for a quick shop before boarding.

We're looking for Casual Retail Assistants to join our team at Townsville Airport. If you love customer service, fast‐paced environments, and making shopping fun, this is your chance to shine!

Store operates 4:45am‐10:00pm. Flexible availability across the 7 days AM/PM highly regarded.

What You'll Do:
* Deliver outstanding customer service and expert product recommendations
* Stay ahead of trends with ongoing professional training
* Keep the store looking vibrant and well‐stocked
* Process transactions smoothly and efficiently
* Assist customers with queries in a friendly, professional manner
What We're Looking For:
* Passion for customer service and sales
* Confident communicator with a positive attitude
* Well‐groomed and professionally presented
* Retail experience? Great! But not essential – we'll train you!
* Flexible availability (early mornings, nights, weekends, and holidays)
* Valid working rights and ability to obtain an Aviation Security ID Card
Perks & Benefits:
* Parking – Based on location we offer free/subsidised airport parking for our employees
* Dynamic Airport Environment – Work where no two days are the same
* Staff Discounts – Get exclusive discounts on products in our stores plus extra savings on water and hot beverages
* Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
* Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer‐funded top‐up paid parental leave scheme plus additional personal leave entitlements
* Employee Referral Program – Refer your network for a chance to receive a reward and go into the running to win an end‐of‐year bonus
* Wellbeing Leave – From day one our permanent employees receive a paid wellbeing leave day
* Employee Assistance Program – Everyone has FREE access to TELUS Health, a 24/7 service offering compassionate, confidential support whenever you need it
We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment. You will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

Apply now and let's make travel retail magic together!

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