Established in 1915, Haigh's Chocolates is the oldest family-owned chocolate maker in Australia. Run by the fourth generation of the Haigh family, we employ over 900 people across 21 retail stores located in Adelaide, Melbourne, Sydney, and Canberra, as well as online, plus two factories and a head office. Using only the finest and freshest ingredients, Haigh's prides itself on being a chocolate 'bean to bar' specialist, committed to the art of premium chocolate making. Haigh's roasts their own cocoa beans, ethically sourced from plantations around the world, to create a unique blend of premium milk and dark chocolate. Through meticulous artisan skills, including handmade chocolate creation and finishing, combined with advanced manufacturing equipment and techniques, Haigh's creates exquisite chocolates that look and taste delicious.
Due to ongoing growth, we're excited to offer a fantastic opportunity for a passionate and driven Store Manager to lead our Burnside store. Reporting to the Area Manager, this permanent full-time role provides a chance to take on a pivotal leadership position as our business continues to grow and evolve. With the recent renovations and expansion at Burnside Village, there has never been a better time to join the Burnside team and be part of this exciting new chapter.
Whether you're an experienced manager or looking to take the next step in your retail career, this is a fantastic opportunity to lead and grow a team, deliver outstanding customer experiences, and contribute to our continued growth plans.
Key responsibilities include:
1. Passion for achieving exceptional customer service
2. Leading by example, always displaying the company values
3. Ensuring a safe working environment for all team members and customers
4. Training, development, and performance management of team members
5. Merchandising and stock replenishment
6. A willingness to gain expertise in product knowledge
7. Rostering your team in line with store trading requirements
Skills and experience:
1. Previous leadership experience in retail or hospitality (essential)
2. Experience in developing and coaching a team
3. Experience in all facets of financial store management and reporting
4. Experience achieving sales targets and maximising profit
5. A professional approach to troubleshooting problems
6. Ability to work under pressure
7. Ability to motivate and inspire your team
8. Strong written and verbal communication skills
What's in it for you:
* A competitive salary, plus incentives
* Enjoy a great work/life balance by working one weekend a month
* Generous employee discounts and other benefits such as extra leave days
* Career advancement and opportunities both local and interstate
* Learning & development opportunities
* Exciting discounts from a wide range of providers, including travel, retail, groceries, F&B, and more
* Access to our wellbeing program
* Indulge in plenty of delicious chocolate
Inclusion matters at Haigh's. We believe that valuing differences in backgrounds, cultures, abilities, and experiences helps create a workplace free from bias and prejudice. We're committed to making reasonable adjustments throughout our recruitment process and beyond, to ensure a barrier-free and supportive experience for all.
Sweeten your career and apply today
Join our Team
At the heart of our success are our people, our professional pride in the production of premium quality chocolates, and the customer service experience that is extended to our customers.
Haigh's offers exciting career opportunities across Manufacturing, Retail, and Corporate Services, with a strong emphasis on career development through ongoing training and growth.
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