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Internal Sales Representative
Why Join Us?
Excellent working conditions & remuneration package
Supportive workplace with strong team culture
Business experiencing exciting national growth and sales success
Development and training opportunities
Attractive commissions and clear career progression
About Us
All Lift Forklifts & Access Equipment is a family-owned and operated company with branches across Australia. We provide premium equipment hire and sales services, and we are currently expanding our Sales Team in Edinburgh, SA.
About the Role
We are looking for a motivated Hire Controller who thrives in a fast-paced environment and enjoys working with a high-performing team. You’ll be responsible for turning leads into orders, cold calling potential clients, and working closely with both the Rental Sales and Service teams to contribute to the company’s profitability.
Your Responsibilities
- Take inbound sales calls and convert them into orders
- Process customer quotes/orders and enter them into our ERP system
- Ensure customer deliveries align with promised dates, working with internal teams
- Proactively manage customer interactions via phone, identifying upsell opportunities
- Cold call target lists to achieve sales targets
- Use BCI to identify recent prospects and report to the Sales Team and Rental Manager
- Meet monthly and annual KPIs and goals
- Complete hire contracts
- Coordinate transport and logistics of machines with our transport controller and workshop supervisor
- Provide daily and weekly reporting
- Perform general office management and administration
- Liaise with clients and other hire companies
- Source sub-hire equipment at competitive rates
- Assist with ensuring equipment maintenance, safety, and compliance prior to hire
- Answer inbound calls from the 1300 number (new and existing customers)
- Complete admin tasks
About You
You bring a can-do attitude, enjoy being part of a collaborative team, and are motivated by hitting targets and delivering great service.
To be successful, you will need:
- Outstanding verbal and written communication skills
- Proactive nature and quick learning ability
- Strong multitasking skills and the ability to work in a fast-paced environment
- High attention to detail and a tidy approach to work
- Strong work ethic and focus on customer satisfaction
- Positive outlook and team-first mindset
What We Offer
- Competitive salary based on experience and skills
- Generous commission structure
- Long-term career growth in a nationally expanding business
- Supportive and down-to-earth team culture
- Ongoing training and development
Ready to join a business on the rise?
Apply now to become part of our All Lift family and grow with us!
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Your application will include the following questions:
- How many years' experience do you have as a Hire Controller?
- Which of the following statements best describes your right to work in Australia?
- Do you have experience in administration?
- Have you worked in a call centre before?
- How many years' experience do you have as an Internal Sales Representative?
- Do you have experience in a sales role?
- Do you have experience in a cold calls sales environment?
- Do you have experience working with logistics, freight & delivery services?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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📌 Hire Controller
🏢 All Lift Forklifts and Access Equipment
📍 Adelaide