Job description General Hand Team Leader - BASSA Community, Family and Children Services | Social/Welfare Closing date: 09/04/2026
When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life's journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.
About the role
Based in Broome, this role supports the day-to-day operations of the Broome Aboriginal Short Stay Accommodation Service (BASSA) by ensuring all accommodation areas are clean, safe and welcoming for guests.
You will lead and support a small team of General Hands, ensuring high standards of housekeeping and cleanliness across guest rooms, shared facilities and outdoor areas.
This role combines hands-on cleaning responsibilities with team leadership, including training new team members, managing supplies, maintaining cleaning schedules and supporting a positive team culture. Your attention to detail and proactive approach will help ensure rooms are prepared to a high standard and that the service environment remains safe, hygienic and welcoming for guests.
About you
You'll have an eye for detail and take pride in ensuring you lead your team to deliver a high standard of customer service whilst organising your time effectively to meet your responsibilities.
You will also have:
* Proven experience in a similar leader role such as in commercial, industrial, or domestic cleaning
* Ability to work with and communicate effectively and sensitively with Aboriginal and Torres Strait Islander people
* Effective time management skills and the ability to use your initiative
* Demonstrates a flexible mindset and approach to your work
* COVID and Influenza vaccinations are preferred but not required
* National Police Clearance (obtained within the last six months)
About the benefits
* Not for profit Salary Packaging options
* A friendly, diverse and inclusive team environment
* Options to purchase additional leave
* Career Pathways, Professional Development and Training
* Comprehensive Wellbeing Program including discounted health insurance, free flu vaccinations and skin checks
To Apply
Click "Apply Now" to visit our website and apply. Applications close on 9 April 2026 however we reserve the right to commence the screening process immediately.
If you live with disability and would like support to submit your application, please email
At MercyCare, every person matters.
With our 175-year legacy extending back to the Catholic Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage.
We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality.