Description
We're looking for an Associate Director with TV planning experience to join the Client Services team at Kaimera, part of the Havas Media network. This role will be based in Kaimera's Surry Hills office.
About the role
The Associate Director autonomously leads and manages the outputs of their team and clients, alongside their Director and/or the Chief Client Officer. They have full remit over client financial deliverables and outputs, as well as forecasting.
Often candidates have been or are looking to be an internal pillar leader. A candidate will likely have experience managing 3+ direct reports and their career planning. They are able to own their teams' roadmap and stretch themselves beyond their own stream to the wider agency.
The role must be able to create top‐class, compelling rationale that drives strategy forward and inspires. They will represent Kaimera as an external spokesperson. They can demonstrate success leading large or complex areas that could have clear impact to the success of Kaimera.
You will also have the opportunity to work on pitches or new business work.
Core Responsibilities
* Lead and manage the strategy, planning, and implementation across your assigned portfolio of clients.
* Oversee the financial health of client accounts, including invoicing, reconciliation, and budget management.
* Act as the technical expert and coach for direct reports, ensuring excellence in media process from start to finish.
* Proactively anticipate client needs and lead initiatives that drive cross‐pillar commercial solutioning and business growth.
What we are looking for
* Commercial Acumen – Can anticipate future trends and recommend changes to positively increase our commercial position. Can create a sound commercial strategy for multiple clients in multiple industries and manage the entire budget process. Comfortable acting as an agency voice in commercial discussions with clients and partners.
* Client Service – Has put in place and enforced processes to ensure Kaimera delivers above and beyond for clients. Looks beyond core clients to balance competing external demands and internal capacity. Can assemble and steer internal teams to service clients with expert precision. Understands how to resolve issues or when to involve senior management. Accountable for client NPS scores.
* Accountability – Ensures the right structures exist to empower ownership at the right level. Assumes ownership of all clients within their stream and works laterally to encourage personal and organisational accountability between their team and other divisions.
* Trusted Relationships – A confident people leader and influencer. Has the trust of Kaimera leadership in managing high‐stakes external relationships and assumes accountability for internal team alignment.
* Technical Excellence – Effectively links internal, client, and industry trends in emerging and aging tools, platforms and channels. Proactive in lifting agency capability beyond their core function.
* Living Our Values – Takes responsibility for their team's individual and collective behaviour. Ensures the team demonstrates Kaimera values in relationship management and work output.
Benefits
* Financial Rewards – Competitive remuneration and a discretionary bonus after 12 months.
* Access to Leadership – Work in a collaborative, no‐hierarchy structure with direct access to leadership.
* Flexible Hybrid Work – Balanced schedule, typically 4 days a week in our Surry Hills office.
* Commitment to Growth – Training, professional development memberships and clear career progression.
* Time Off to Celebrate – Extra day off with dedicated birthday leave.
* Culture & Fun – Events such as axe throwing, office chess tournaments, pickleball, puppy yoga, free coffee, and Friday afternoon pub drinks.
* Inspirational Office – Positive, agile, inclusive environment in Surry Hills.
* Dog Friendly Office – Bring your four‐legged friend to work.
Contract Type
Permanent
Havas is an equal opportunity employer. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
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