On-site Overnight Customer Service Team Lead • Sydney, Australia
A major telecommunications company is seeking a highly motivated Customer Service and Support Team Leader for an overnight role based in Sydney. This position focuses on leading the Triple Zero Team, ensuring excellent customer service, and fostering a culture of continuous improvement. This role offers diverse benefits and flexibility in work arrangements.
Responsibilities
* Lead and manage the Triple Zero Team to deliver excellent customer service.
* Foster and promote a culture of continuous improvement.
* Effectively manage staff during shifts and organisational changes.
Qualifications
* Minimum 2 years of experience in a similar role.
* Strong communication and interpersonal skills.
* Ability to effectively manage staff during changes.
Job ID: J-18808-Ljbffr
#J-18808-Ljbffr