Store Lead- Bondi Role at Amer Sports
Based in Sydney, NSW, AU. Role Seniority: junior, mid level.
About the Opportunity
Support the in-store experience during your shift, with an acute awareness of what's happening on the sales floor at any given moment. Champion floor leadership and exceptional guest experience by leading from the floor. Actively share brand information and event specifics with the team and guests, ensuring each individual feels invited to join in. Coach and develop Product Guides to unlock their potential and support the store in reaching targets. Support inventory management to maximize sell-through; including receiving, processing, restocking and destocking, and visual merchandising. Leverage all tools to manage the store business operations in overseeing sales targets, labor and budget management. Network with potential partners to support events and to help maximize brand engagement in the community. Manage the opening and closing procedures for the store. Answer store phones and respond to voicemails and store emails. Utilize the POS system to process guest transactions including warranties, used gear trade‐ins, purchases, and returns.
About You
You have one or more years of leadership experience, and 1–2 years of retail experience. You are a natural leader and the idea of unlocking someone's full potential excites you. You have a passion for customer service and delivering an exceptional experience for guests. You seek and offer relevant feedback, coaching and development in the moment. You are comfortable adhering to and enforcing health and safety guidelines at all times. You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives. You have strong time‐management skills and can prioritize and adapt to daily business needs in the moment. You remain highly flexible and adaptable when faced with ambiguity. You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right. Your passion for your work is paralleled by your passion for getting outside and living it. You have strong written and verbal communication.
Under the direction of the Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request. You are available for a minimum of one open, one close and one weekend shift each week. Your availability must reflect the needs of the business, which may change from time to time at the discretion of the Store Manager.
Equal Opportunity
Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Key Responsibilities
* Supporting in-store experience
* Coaching Product Guides
* Managing store operations
Key Strengths
* Leadership experience
* Customer service
* Time management
* Communication skills
* Inventory management
* Event management
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