Key Responsibilities
Maintain and support on-premises and cloud-based server and network infrastructure
Manage backup and disaster recovery systems to ensure business continuity
Perform regular security patching and updates across systems
Monitor infrastructure using alerting tools and respond to incidents
Administer and optimize cloud environments (e.g., Azure, M365)
Handle internal escalations and provide Tier 3 support
Lead or assist in the implementation of new systems and technologies
Automate business processes using scripting and integration tools
Configure systems to meet compliance and regulatory requirements
Manage vendor and guest access, ensuring secure and auditable access
Drive security uplift initiatives in line with IT strategy
Skills & Experience
Proven experience in systems administration, infrastructure support, and cloud technologies & cyber security
Strong knowledge of Windows Server, networking, virtualization, and backup solutions
Experience with Azure, Microsoft 365, and security tools (e.g., Defender XDR, Sentinel)
Familiarity with compliance frameworks (e.g., Essential Eight)
Excellent troubleshooting and communication skills
Ability to work independently and collaboratively in a fast-paced environment
Desirable Expertise & Qualifications
Microsoft certifications
Experience with Endpoint Central, and PAM360 IT management tools
Exposure to ITIL practices and service management tools