About the Role
We are seeking highly motivated and experienced Business Analysts to join the Office of the Fair Work Ombudsman's (FWO) Regulatory Transformation Group.
The positions available are at Business Analyst (APS6) and Senior Business Analyst (EL1) levels. Full-time and part-time hours, as well as hybrid work arrangements, are offered.
Key Responsibilities
* Deliver cross-functional workshops with stakeholders to gather requirements and translate business needs into functional specifications for delivery.
* Conduct gap analyses between current and future states to identify opportunities for improvement through business or ICT changes.
* Reengineer and document processes, technical and non-technical specifications to implement solutions that align with agency objectives, governance and standards.
* Develop strategies through improved data utilisation, technology adoption, and automation.
* Prepare high-quality reports and visualisations such as wireframes, flow diagrams, personas and mock-ups.
* Identify trends, risks, and opportunities to inform strategic decision making.
* Plan structured stages of the implementation life cycle from ideation to integration, using best practice methodologies.
* Support or lead change management initiatives, ensuring smooth adoption of new processes, systems, or frameworks.
Selection Criteria
* Expert stakeholder engagement skills with the ability to gather and document business requirements in a range of digestible formats.
* Demonstrated experience in business analysis, with a proven ability to research, assess and map, processes and specifications within a complex regulatory, operational or ICT environment.
* Sound knowledge in business process improvement, with the ability to analyse current-state processes, identify inefficiencies, and design and map future state solutions.
* Strong analytical skills and problem-solving skills, with attention to detail and the ability to interpret and manipulate large datasets, draw insights, and translate findings into actionable recommendations.
* Outstanding written and verbal communication skills with the ability to interpret complex concepts to a broad range of stakeholders.
About the FWO
The FWO is an independent statutory office established by the Fair Work Act 2009 (Fair Work Act). Our functions outline the responsibilities we have as set by the Fair Work Act and other legislation to achieve our purpose:
* Provide education, assistance, advice and guidance to employers, employees, outworkers, outworker entities and organisations.
* Promote and monitor compliance with workplace laws.
* Inquire into and investigate breaches of the Fair Work Act.
* Take appropriate enforcement action.
* Perform our statutory functions efficiently, effectively, economically and ethically.
Why Join Us?
We offer a diverse, inclusive and supportive work environment with access to:
* Job security and opportunities to gain experience in areas that interest you.
* Generous leave and flexible working arrangements, including working from home.
* Great training and development opportunities.
* Competitive benefits, plus 15.4% superannuation.
* A free counselling service for you and your family.
Eligibility
To be eligible for employment with the FWO, you must be an Australian citizen.
The successful candidate must hold a current Australian Government Security Clearance (AGSVA) or be willing to undergo and obtain a Baseline security clearance.