Exceptional Guest Experience Host
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We are seeking a diligent and detail-oriented individual to join our housekeeping team as an Housekeeper. This role involves maintaining the highest standards of cleanliness and presentation in our hotel rooms and public areas.
Your primary responsibility will be to ensure that every guest has an exceptional experience during their stay. You will work closely with our Executive Housekeeper to achieve this goal.
To succeed in this role, you will need excellent organizational and time management skills. You must also be able to work independently and as part of a team, providing friendly and personalized customer service to all guests.
About the Role:
* This is a vital position within our hotel, requiring attention to detail and a passion for delivering exceptional guest experiences.
* You will work alongside a passionate team of housekeepers, room attendants, public area cleaners, and team leaders.
About You:
* You have experience and knowledge of housekeeping operations.
* You possess excellent organization and time management skills.
* You have strong attention to detail in cleaning and room presentation.
* You are passionate about providing friendly, personalized customer service.
* You are able to work independently and as part of a team.
The Benefits:
* A 50% F&B discount across all venues.
* 99-room rates and a generous friends and family discount.
* Lifestyle benefits such as extra leave and earth advocacy days.
* A commitment to sustainability and a green future.
* Internal mobility programs and a reward scheme.
* Online learning, career development, and growth opportunities.
* Regular service recognition and team events.
Our environment is dynamic and entrepreneurial, focusing on crafting exceptional customer experiences that reflect the individuality of our locations. We are committed to equality and diversity, welcoming applications from all qualified candidates.