Editor - Real Time Incidents (Indonesian Speaker)
Editor - Real Time Incidents (Indonesian Speaker)
Get AI-powered advice on this job and more exclusive features.
* Data entry: Creating, updating, expiring transportation disruptions and road incidents using your primary and English language via our internal tools while ensuring the following responsibilities below are met:
* Quality : Ensuring quality outputs and meeting required AHT / KPI / SLA
* Knowledge : Referring to our internal knowledge base to improve your knowledge. Passing the monthly internal process knowledge test.
* Proactiveness : Proactively raise any discrepancies, issues or bugs.
* Efficiency : Meeting datelines for any given project or task
Job Requirements –
* Indonesian proficiency : Advance level in speaking, reading and writing.
* High English language fluency is a requirement as all tools, communications, documentations and training are all in English.
* Have a good understanding of all forms of public transport.
* Skilled researcher and comfortable using a variety of online sources in various languages.
* Keen attention to detail and very meticulous.
* Self-motivated and responsible.
* Able to maintain positive attitude and attention to detail when performing repetitive tasks .
* Adaptable and able to learn new projects and processes.
* Willing to work on a 24/7 rotational shift-based work schedule.
Nice to Have Skills –
* Customer service background (Communications team) preferred, but not necessary.
* QGIS skills are preferable.
* MAC OS X experience preferred
* Incident management experience is a big plus
* 1-year technical support or other problem-solving experience preferred, not necessary
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Cognizant by 2x
Get notified about new Editor jobs in Greater Kuala Lumpur .
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 18 hours ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Editor - Real Time Incidents (Japanese Speaker)
Editor - Real Time Incidents (Vietnamese Speaker)
Freelance English Proofreader - AI Trainer
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR5,000.00 15 hours ago
Crypto Video Editor and Animator (Kuala Lumpur-Remote)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago
Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr