The opportunity
Reporting to the Project Manager, the project coordinator plays a proactive role in supporting the project delivery. Responsibilities include, but not limited to, providing day to day operational coordination and project support across key workstreams—Devices, Training, Change, BAU Readiness, and Hypercare—ensuring that the project continues to run smoothly, efficiently, and with strong internal customer service.
Description and requirements
This is a 6-month contractual role.
The opportunity
Reporting to the Project Manager, the project coordinator plays a proactive role in supporting the project delivery. Responsibilities include, but not limited to, providing day to day operational coordination and project support across key workstreams—Devices, Training, Change, BAU Readiness, and Hypercare—ensuring that the project continues to run smoothly, efficiently, and with strong internal customer service.
At over 84 locations supported by 12,000 employees across Australia, there are endless opportunities to grow or progress your career in any way you want.
Key Responsibilities
* Support the project team with planning, orchestrating, and delivering this strategic initiative.
* Work closely and in unison with all project streams to achieve seamless co‐ordination and integration.
* Support project activities so it meets the standards as required.
* Coordinate project related activities so they are completed within expected timeframes.
* Support to assess, communicate and resolve risks and issues as they are encountered.
* Support the project team in all aspects of the project life cycle and works with project team members and stakeholders to support all phases through project completion.
* Support conversations between stakeholders and Project team to ensure project readiness activities are completed.
* Coordinate Hypercare activities by managing ticket intake, tracking progress to closure, communicating updates to stakeholders, and supporting reporting and governance requirements.
* Coordinate end‐to‐end device logistics, including shipping, delivery confirmation, readiness for training and go‐live, and onward courier arrangements.
* Maintain and administer travel and roster schedules, manage booking changes and approvals, and coordinate project and governance meetings.
* Raise and manage Service Desk requests for project‐related requirements, monitoring progress to ensure completion within required timeframes.
* Support governance and deployment readiness through CAB run‐sheet preparation, resource planning assistance, and pre‐go‐live readiness confirmation with homes.
Make a real impact you can feel good about. There's something special about what we do at Regis. We know that real care isn't only about meeting needs, it's about truly knowing the people we look after.
What You Will Bring To The Role
* Experience in project management and project delivery.
* Practical understanding or experience in delivering projects into an operations environment.
* Sound business and technology acumen with demonstrated experience supporting projects in a matrix project management environment.
* Comfort with ambiguity, frequent change, and unpredictability.
* Persuasive verbal and written skills.
* Analytical, thorough, organised, flexible and innovative in problem solving.
* Energetic, enthusiastic and able to work under pressure.
* Team oriented and proactive—makes things happen.
* Willing to vary normal working hours.
* Working with a high level of autonomy.
* High level of computer literacy, focusing on Word, Excel and PowerPoint.
* High level of accuracy and attention to detail whilst maintaining efficient use of time.
Experience And Background
* Significant experience in a similar relevant role, with the ability to operate in a matrix environment.
* Demonstrated experience in the development and maintenance of constructive and mutually‐beneficial relationships with internal and external stakeholders.
* Experience in a Project Management Office environment.
Benefits that support and reward you
* Enjoy a flexible working environment giving you better life balance and wellbeing.
* Lots of opportunities to realise your potential in an organisation that invests in your personal development.
* Be supported to grow, learn, and explore new career pathways or specialisations across Australia.
* Salary Sacrifice – Novated Lease (Maxxia).
* Enjoy a 12‐week parental leave policy, supporting you and your family every step of the way.
* Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support.
* An Employee Referral Program, where you can get financially rewarded for recommending friends for roles at Regis.
* Plus, we have reward and recognition programs celebrating your hard work.
Belonging at Regis
This role will be based out of our Camberwell office in Melbourne.
We are proud to support over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy and day respite centres. The work we do positively impacts the lives of older people and their families. It really is work you can feel good about.
What Our People Love About Working Here
As a team that supports older people to live life on their terms, we genuinely care - for our people, our work and the elderly. We make a big deal of recognising and supporting you, creating a culture of mutual respect, and offering more opportunities to build your career.
We believe in the power of hearts and minds. We know how the little things make a real difference. We are a close‐knit, collaborative team that values kindness and puts your wellbeing first. Our commitment to your safety shines through in our Circle of Care initiative, the winner in the Safer and Supported Workforce Awards 2024, which ensures you are physically and psychologically safe at work. We want you to feel seen, valued, and respected for who you are as an individual and the professional skills you bring to the team. We celebrate your work, support your life outside of work and consider you one of our own from the start.
At Regis, real impact starts with you.
No matter your role, you can take pride in knowing you are making a real, lasting impact on people's lives and helping to shape the future of aged care in Australia. It is work you can feel good about. #JoinRegis
Real stories from real people
Find out what makes Regis a place where careers thrive and connections matter.
To work in residential aged care, you will need to provide satisfactory background checks, including NDIS or police check (role dependent), current year flu vaccination, and certification proof.
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