Overview
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We are seeking an experienced Event Manager to manage a diverse calendar of sporting and entertainment events and lead the planning and operational delivery for assigned hirers.
Reporting to the Venue Manager, the successful applicant will oversee the entire event planning process across all functional areas, working closely with venue hirers, contractors, and stakeholders to ensure event day execution and high-quality fan and stakeholder experiences.
Key Responsibilities
Event and Game Day Delivery
Coordinate and liaise with all event day contractors and suppliers to brief, manage, and debrief (including but not limited to venue, caterers, security, ticketing, first aid, police, broadcasters, and casual/promotional staff).
Deliver, in conjunction with stakeholders and presentation partners, the running of the event from gates open to event finish, including internal and external precinct theming, branding, and activations.
Conduct internal and external event briefings and debriefings with staff, security, police, and other relevant parties as required.
Oversee general venue set up, bump-in/bump-out schedules, and the entire event day operation.
Manage accreditation applications and distribution.
Develop and implement event documentation such as event plans, risk assessments, run sheets, and emergency/risk management plans.
Act as Chief Warden or Deputy Chief Warden on event days, responsible for control room communication and coordination, including emergency response management.
Ticketing
Work with ticketing agencies and venue ticketing contacts to develop and implement strategies to optimise attendance and commercial outcomes.
Oversee ticket builds, category splits, holds, and pricing strategies.
Manage complimentary ticketing processes and game day box office operations.
Operations
Collaborate with stakeholders to determine staffing levels for security, ushers, and casual event staff.
Coordinate car parking lists for VIPs, sponsors, players, referees, staff, media, and broadcasters.
Liaise with teams and their departments (home and away teams) regarding operational and match requirements.
Participate in traffic and transport planning with relevant agencies.
Ensure compliance of contractors with WHS requirements (insurance, licences, inductions, etc.).
Finance & Administration
Prepare, track, and reconcile event budgets and costs, ensuring financial accountability.
Manage reconciliation of venue and event day expenses.
Collate and track all post-event debrief items from functional areas and event partners.
Stakeholder, Fan & Sponsor Engagement
Liaise with internal and external stakeholders departments and community and fan experience teams from the clubs to implement match day activities.
Work with sponsors to deliver contractual activations and promotional activities.
Respond to enquiries, complaints, or feedback relating to the event experience.
Assist with operational improvements to continually enhance the event day experience.
As a minimum, the successful applicants must have the following skills and qualifications:
Qualifications
- Tertiary qualification in Event Management or similar.
- Strong communication, literacy and numeracy skills.
- Writing skills to a high standard.
- Accuracy and attention to detail.
- Ability to simultaneously coordinate multiple tasks and meet deadlines.
- Strong IT skills and competency in Word, Excel and Outlook.
In addition to the above criteria, attention to detail, a customer focus, high levels of energy, willingness to work flexible hours in line with the requirements of polytec Stadium’s event schedule (which includes evening and weekend work) and a positive ‘can do’ attitude and willingness to learn, is what is required to successfully undertake this position.
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Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have in event management?
- What’s your expected annual base salary?
- How much notice are you required to give your current employer?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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