As a customer service professional, you will have the autonomy to deliver exceptional results and make a meaningful impact on people's lives. Your key responsibilities will include understanding customers' needs, collaborating with specialists, and providing education on digital platforms. You will also be expected to maintain technical expertise, process transactions accurately, and handle inquiries professionally.
Main Responsibilities:
* Understand customers' needs through in-depth conversations
* Collaborate with specialists to provide tailored solutions
* Maintain technical expertise and educate customers on digital platforms
* Process transactions accurately and efficiently
* Handle customer inquiries professionally and promptly
Bendigo Bank offers a dynamic and supportive work environment where you can grow your skills and advance your career. With flexible policies and a focus on work-life balance, you will have the opportunity to achieve your goals and make a real difference in the lives of our customers.