Overview
Join the Women's and Children's Health Network (WCHN), South Australia's leading provider of care for women, babies, children and young people. We're shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.
Responsibilities
* Direct calls, pager requests, and announcements per protocol
* Maintain efficient and professional communications services
* Deliver friendly and professional first point of contact
* Respond promptly to emergency calls and codes
Skills and Experience
* Strong interpersonal skills with ability to relate well to staff, professionals, and the public
* High-level proficiency in keyboard skills and data entry accuracy
* Ability to maintain confidentiality at all times
* Proficient in Microsoft Outlook, Word, and Excel
* Ability to work under pressure, prioritise tasks, and meet deadlines
What we offer
* Salary – ASO2, $58,709.00 to $63,154.00 + 12% Superannuation and Salary Sacrifice Benefits
* Full Time, Term Contract (Temporary for 6 months)
* Shift Work - Day, afternoon and night shifts
* Salary packaging benefits of up to $9,010 each FBT year for living expenses, plus $2,650 for meal entertainment
* Access to Fitness Passport
* Free public transport to Women's and Children's Hospital for SA Health metropolitan staff (excludes network community sites)
* Employee Assistance Program
* Relocation financial support may be negotiated, subject to eligibility
About the Role
The Switchboard operator is part of a small team delivering an effective, courteous and professional first point of telephone contact. The role includes immediate responses to Code and Emergency Calls; efficient delivery of telecommunication services by directing phone calls, pager requests and public address messages in line with protocols and telecommunication etiquette.
Key Duties
* Direct calls, pager requests, and announcements per protocol
* Maintain efficient and professional communications services
* Deliver friendly and professional first point of contact
* Respond promptly to emergency calls and codes
Requirements
To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and checklists listed:
* ASO2 - Switchboard Operator - Role Description 916793.pdf
* Immunisation Requirements Checklist
* Applicant Documents Checklist
Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Application Closing Date: Tuesday 14 October 2025 – 11:55pm
Additional
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss flexible working arrangements for this role. For more information, please visit SA Health Careers Site or the International Application Guide if you are an international applicant.
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