Client Services Officer-Court Services
Department: Courts Tribunals and Service Delivery Location:
Armidale, NSW, AU, 2350 Walcha, NSW, AU, 2354 Boggabilla, NSW, AU, 2409 Tenterfield, NSW, AU, 2372 Glen Innes, NSW, AU, 2370 Quirindi, NSW, AU, 2343 Inverell, NSW, AU, 2360 Mungindi, NSW, AU, 2406 Tamworth, NSW, AU, 2340 Gunnedah, NSW, AU, 2380 Wee Waa, NSW, AU, 2388 Warialda, NSW, AU, 2402 Narrabri, NSW, AU, 2390 Moree, NSW, AU, 2400 Murrurundi, NSW, AU, 2338
Custom Field 4: 77982
Location: Court Services, Armidale
Employment Type: Ongoing full-time (35 hours per-week)
Salary: from $73,522 to $79,931pa.
Your role
As a Client Services Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to, responding to customer enquiries, data entry and records management.
What you’ll do
You will assist with the effective operation of Court rooms, perform complex administrative services to meet statutory obligations and deliver high quality professional services to clients.
Working as a member of a team, you will liaise with a wide range of stakeholders to provide high level clerical and administrative support services.
Your familiarity and confidence with core office software applications or other technology will see you succeed in this role.
You will also:
Support the efficient operation of the court, this includes effective communication with a wide range of stakeholders.
Anticipate the requirements of the judiciary and other persons in the courtroom and provide a timely and effective response.
Support the implementation of improved work practices and be able to work across different court jurisdictions.
To find out more about what a Client Services Officer does to support the NSW Justice system click or download the
What we’re looking for
People with great time management, organisational skills, and the ability to work in a fast-paced high volume work environment.
You are proficient with different technologies or have the ability to quickly learn and use technology.
Capacity to work in an environment that may involve potential exposure to psychosocial hazards related to the range of services provided in a court environment.
Click for more Information about accepting a role within Court Services.
You will also have high ethical standards and ability to maintain confidentiality.
Whilst this position is based in Armidale, you could be asked to travel to any of the Hub Court locations - Gunnedah, Narrabri, Wee Waa, Moree, Boggabilla, Mungindi, Inverell, Warialda, Glen Innes, Tamworth, Tenterfield, Armidale, Walcha, Quirindi, Murrurundi
If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.
To apply directly via the DCJ Careers site click.
Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.
If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
· A challenging and rewarding career
· Flexible, autonomous work setting
· Competitive pay and conditions
· Training and development opportunities to build and maintain capabilities
· Health & Wellbeing and Employee Assistance Programs.
Want more information?
Visit our website to see more information on .
Work that really matters.
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.
We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.
We're focused on breaking, rather than managing, disadvantage.
It’s work that really matters.
Ready to join us?
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date resume (maximum 5 pages).
Applications close14th October 2025 at 11:59pm.
Got a question?
For role enquiries please contact the hiring manager Karryn Gavenlock on (02) 6764 5789 or
If you have any questions about the application process or would like to request a recruitment adjustment (for example submitting your application in a different format), please call Dean on 02 9765 3526 or
Visit to learn more.
Inclusion and Diversity lies at the heart of how we recruit.
We continue to hire great people with a wide variety of skills, experience and backgrounds.
This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit .
Thank you for your interest in this role.
We look forward to receiving your application.
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Information And Record Clerks
📌 Client Services Officer Court Services
🏢 Nsw Department Of Communities And Justice
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