Overview
Corporate Travel Consultant – Afternoon/Evening at American Express Global Business Travel (Amex GBT). Join our highly skilled remote team providing outstanding service to our corporate business clients. We foster an inclusive and collaborative culture where your voice is valued.
What You’ll Do
- Advise and arrange travel for corporate business customers (both individuals and groups)
- Conduct analysis and research on travel options, and pro‑actively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
- Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided
- Ensure compliance with customers’ agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and act on special customer requests
- Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
What We’re Looking For
- Passion for excellence in client service, including proactive anticipation of needs
- Native GDS expertise (Sabre preferred)
- Professional communication (written and verbal)
- Attention to detail
- Integrity and protection of personal traveler information
- Strong understanding of the travel industry (background in business travel, leisure travel, or airline reservations)
- Ability to resolve customer issues quickly and independently or with supplier support
- Teamwork and openness to feedback
Location
New South Wales, Australia
The #TeamGBT Experience
- Flexible perks tailored to each country, including health and welfare plans, retirement programs, parental leave, adoption assistance, and wellbeing resources
- Travel perks with deals from major providers on flights, hotels, cruises, and car rentals
- Access to over 20,000 courses on our learning platform and internal job opportunities for growth
- Commitment to inclusion through global INclusion Groups
- And more
All applicants will receive equal consideration for employment without regard to age, sex, gender, pregnancy, race, color, citizenship, religion, disability, or any other protected characteristic. Reasonable accommodation is available; please notify your recruiter if needed. For details on data protection, see the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, apply anyway. You may be exactly the person we’re looking for!
Seniority level
Not Applicable
Employment type
Full-time
Job function
- Sales and Consulting
- Industries: Events Services, Hospitality, and Travel Arrangements
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📌 Corporate Travel Consultant - Afternoon/Evening
🏢 American Express Global Business Travel
📍 Geelong