About the Role Our client is looking for an experienced Senior Systems Engineer to act as a key escalation point as well as delivering projects. You'll ensure the stability, security and performance of client environments while delivering cloud and infrastructure solutions. This role is hands-on across Azure, Microsoft 365, Intune, Hybrid environments and Entra ID, combining deep technical expertise with strong customer engagement and service discipline. Key Responsibilities Provide technical presales support across Azure, M365, Intune and Hybrid environments, as well as network solutions Contribute to technical design, deliver project tasks and independently deliver smaller projects Act as senior escalation point for complex issues by supporting tickets, major incidents, problem and change management Support Service Delivery processes and continuous improvement Qualifications Microsoft Cloud certification (AZ-104 and/or MS-102) Highly regarded: MD-102, ThreatLocker, CCNA, Fortinet Australian Driver's Licence Experience & Skills 5 years in a similar senior engineering/support role Proven cloud migration experience (Intune, SharePoint, Hybrid, Entra ID) Strong systems and network design, and security knowledge Technical expertise in: Azure, Microsoft 365, Intune Windows Server, Active Directory, Group Policy Networking (switching, routing, firewall, VPN) Azure IaaS Backup (Veeam/Azure) and storage (SAN/NAS/DAS) Exchange Online and Microsoft Defender suite Professional strengths: Strong communication and documentation skills Analytical problem solver with commercial awareness Collaborative and customer-focused Apply Now If you are interested in this role, please click the Apply Now button below. This is a hybrid position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.