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Director of ecommerce

Sydney
TSHR
Ecommerce
Posted: 15 April
Offer description

Are you a commercially-driven digital leader who lives and breathes eCommerce? Do you thrive on turning strategy into measurable growth and elevating online performance to best-in-class? This could be your next big move.

We're partnering with a globally recognised women's fashion brand on the search for an eCommerce & Digital Director, a pivotal leadership role owning the performance, profitability, and growth of the online channel.

This is not just a digital marketing role; this is a true commercial leadership position where you will take full ownership of the eCommerce business. From trading performance and site optimisation to customer growth and margin delivery, you'll be at the centre of driving results.

What you'll be doing:
* Owning the end-to-end eCommerce channel, with full accountability for revenue, margin, and commercial performance
* Leading the digital trading strategy, optimising site performance, conversion, and sell-through
* Driving customer acquisition and growth, ensuring a strong and sustainable pipeline of new and returning customers
* Managing and optimising the external digital agency to deliver best-in-class performance
* Overseeing CRM and loyalty strategy, working closely with internal teams to maximise retention and lifetime value
* Building a high-performing eCommerce operating model that delivers both short-term wins and long-term growth.
What success looks like:
* Strong eCommerce revenue and margin growth
* Improved site conversion and trading performance
* Effective customer acquisition and retention strategies
* High-performing agency partnerships
* A seamless, commercially optimised online experience
What we're looking for:
* A proven eCommerce leader with a strong commercial mindset
* Experience owning online P&L and delivering profitable growth
* Deep understanding of digital trading, site performance, and customer journey optimisation
* Strong leadership and stakeholder management skills
* A passion for fashion and a fast-paced, high-growth environment

This is an incredible opportunity to join a global brand at an exciting stage of growth, where you can truly make your mark and shape the future of its digital and eCommerce success.

If you're ready to take ownership and drive impact, let's talk. Please send your CV to

#J-18808-Ljbffr

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