Job Title: Director of Operational Excellence
The role of Director of Operational Excellence leads operational excellence and business transformation across Industry. As a key member of the leadership team, you will drive strategic initiatives to enhance the performance and efficiency of our operations.
Key Responsibilities:
* Lead the deployment of the Thales Industrial Operating Model (TIOM) across the business.
* Drive Lean transformation, providing coaching, training, and expert guidance to teams and stakeholders.
* Champion a culture of continuous improvement through performance measurement systems and cost analysis.
* Support senior leaders through Gemba walks, data-driven decision-making, and operational insight.
* Oversee HSE compliance, business continuity (BCM), sustainability, and emissions reduction initiatives.
* Coordinate key industrial planning activities including S&OP, budget cycles (MYB, SBP), and Chorus PMD processes.
* Represent customer interests within the ICC, with a focus on satisfaction and value creation.
* Ensure compliance with environmental regulations and contribute to national certifications and regulatory readiness.
Requirements:
* Proven experience in industrial operations, performance improvement, or lean leadership within a complex, matrixed environment.
* Strong knowledge of industrial operations elements across supply chain, process engineering, lean, digital and industrial architecture.
* Routine extensive experience and use of ERP.
* Strong knowledge of industrial/supply chain IT & use of dashboards (analysis, decision support).
* Understanding of continuous improvement and management tools (Lean: flow management, Gemba Walks, Compass Room, PDCA).
* Strong understanding of HSE standards, sustainability frameworks, and industrial planning.
* Ability to lead national initiatives and collaborate with cross-functional teams.
* A mindset for innovation, transformation, and customer-centric delivery.
* Relevant tertiary education and APICS CPIM or CSCP certification at minimum (or equivalent professional experience).