OverviewJoin a Leading Security Provider!
About Intelligent Monitoring SolutionsProudly Australian-owned and operated, Intelligent Monitoring Solutions (IMS) is a trusted leader in security monitoring.
As an ASIAL-graded monitoring Centre, we provide 24/7 security alarm monitoring for businesses, government organizations, and residential clients across Australia.
With monitoring centers in WA, NSW, and SA, we ensure protection and peace of mind for thousands of customers.IMS is a subsidiary of IMG Limited (ASX-listed), offering a comprehensive range of security services, including electronic security systems, consultancy, and guarding.
Whether local or global, we identify security risks and deliver tailored solutions to meet our clients' needs.Why Choose IMS?
At IMS, we are committed to delivering best-in-class security solutions backed by industry-leading expertise.
Here's what sets us apart:A1 Graded Monitoring – Our monitoring centers hold Australia's highest security accreditationExtensive Monitoring Capabilities – We support a wide range of alarm systems nationwideRapid Response – We prioritize fast and productive alarm response timesBusiness Development Tools – We provide support and tools for resellersRedundancy & Reliability – With control rooms on both the west and east coasts, we ensure uninterrupted serviceWhy Join Our Team?
We're a fast-growing, dynamic, and customer-focused security company, and we're looking for motivated individuals to help us drive the future of security monitoring.
We have exciting opportunities for experienced Monitoring Centre Operators to join our team on both full-time and casual bases.About the RoleAs a Monitoring Centre Operator, you'll be at the heart of our security operations, ensuring efficient alarm response and exceptional customer service.
Working with a high-performing team, you'll play a critical role in safeguarding homes, businesses, and government assets across the country.What You'll BringExperience in a Security & Control Room or Call Centre environmentStrong leadership and team management skillsExcellent teamwork, communication, and problem-solving abilitiesTech-savvy, with strong computer literacy and typing skillsAbility to thrive in a fast-paced environmentWhat's RequiredA current SA Security 1E License (or willingness to obtain one)Availability for rostered shifts, including days, nights, weekends, and public holidaysAbility to work independently and within a teamExperience with Patriot Monitoring software (highly regarded but not essential)Be Part of Something Bigger!
If you're looking to take the next step in your career and want to be part of a nationally recognised security leader, we want to hear from you!
Apply today and help shape the future of security monitoring in Australia!
Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Customer Service Support Specialist?
Have you worked in a call centre before?
Do you have customer service experience?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.Researching careers?
Find all the information and tips you need on career advice.
#J-18808-Ljbffr
📌 Customer Service Support Specialist
🏢 Intelligent Monitoring Solutions
📍 Port Lincoln