Level 1, Westfield Coomera, 109 Foxwell Rd, Coomera QLD 4209, Australia •Event Cinemas Coomera, Coomera, Queensland, AustraliaEvent Cinemasis part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.About EVT:As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.About Event Cinemas:Event Cinemas set itself apart with a world of entertainment experiences under one roof. We set the global standard for premium cinema and with every interaction, we aim to leave a memorable mark, always evolving to keep things fresh and provide a welcoming and playful atmosphere. We're all about the customer experience, going that extra mile, every time. If you too are a customer service superstar, then we want to hear from you! And loving movies is a big bonus!About the RoleBecome a part of the Event Cinemas Coomera teamPerforms all tasks with customer assistance and cinema presentation as the priority, thereby supporting the seamless operation of our cinema complex.Key ResponsibilitiesComplete all duties as per standard operating procedures.Maintain a high standard of cleanliness and hygiene through diligent cleaning practices throughout the cinema complex.Ensures correct product presentation.Policy and procedures knowledge including all WHS practices.Prepare food and beverages for sale, following standards of quality and presentation.Stock replenishment, in accordance with merchandising planogram.Conduct ticket checks including online check-in procedure while providing assistance to customers, ensuring customer comfort is maintained.Demonstrates and maintains a good knowledge of products and services offered to enhance the overall customer experience.Knowledge of appropriate communication skills, including two-way radios.Undertake minor maintenance and repairs as required.Lost property maintenance.Attend and complete all mandatory training sessions (as applicable) as designated by EVT.Demonstrate awareness of and adherence to fire and emergency training and procedures.May undertake cash handling training under supervision by a Cinema Worker Level 3 (or above).RSA qualifications as required, if you do not have one we can arrange training.KPI - Operational Responsibility for CinemaNet Promoter Score (NPS) resultsCinema checklists updatedGeneral level of interest in the roleWillingness to help othersSupport of fellow employeesSkills & ExperienceThese are the desired skills and experience for this role:Our cinemas trade 7 days a week over extended ours, and as such this position requires working on a rotating roster with shifts during evenings, weekends, school and public holidays as required.Competent in basic Maths and English.Training is provided however previous experience in roles within entertainment, retail or hospitality industry is desired.Incredible team member discounts from your first day on-the-job.50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapidcareer growth opportunities through our EVT network.Local community involvement, volunteering and charitable giving.Australia and NZ’s largest and most diverse experiences companyJoinEvent Cinemasand become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.Level 1, Westfield Coomera, 109 Foxwell Rd, Coomera QLD 4209, Australia,Event Cinemas Coomera, Coomera, Queensland, Australia
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